Field Engineer/Systems Specialist - TS/SCI W/ POLY

Description

The company is a global technology and professional services firm serving U.S. government, defense and intelligence agencies, with about 26,000 staff across more than 50 countries.

This is a senior systems role on a Top Secret/SCI team, supporting a Washington, DC site. You need a Top Secret/SCI clearance now and must be able to obtain a polygraph, and the role is in the Technical Support Services family.

The role is a regular, full-time position in the Systems Specialist Senior job family and is on-site only.

Responsibilities

• Re-enable ports and change VLANs on access switches.
• Support government counterparts with on-site and off-site solutions.
• Install, configure and upgrade software and hardware across multiple security classifications.
• Deliver high-quality customer service and treat all personnel equally and fairly.
• Write and maintain documentation for the knowledge base and solutions.
• Communicate clearly with technical and non-technical people by in-person meeting, email, phone and video teleconference (VTC).
• Provide technical and digital support to organizations, including VIP coverage for GG-15, SES and General Officer personnel.
• Act as a consultant for new and existing customers, developing technical and digital solutions with CIO Senior Representatives (CSRs), offering technical expertise and guiding them through supply chain risk management.
• Work with more than 30 outside technical agencies and organizations as the DIA/GDIT representative, including DISA, U.S. Army, Air Force, National Guard Bureau and CESO.
• Handle logistics, including scheduling equipment delivery and pickup and unloading and staging new equipment.
• Install, upgrade and troubleshoot studio and desktop video teleconferencing systems.
• Image and configure mobile devices such as laptops and tablets.
• Install and manage cabling for new and existing offices, and work with non-DIA agencies on networking needs.
• Plan, gather requirements for, and deliver small to medium projects, coordinating across organizations and managing resources, installation, risk, quality assurance and technical support.
• Respond to incidents of any size by giving technical support, coordinating across organizations, restoring systems, eradicating threats, verifying recovery and putting preventive measures in place.

Requirements

• Experience with computer systems, technical knowledge, technical support and troubleshooting.
• Technical training, a certification or a degree.
• At least 3 years of related experience.
• CompTIA Security+ CE certification.
• PWS 9.1 certification.
• U.S. citizenship is required.

Conditions

Location: Washington, DC, on-site.

Full-time, 40 scheduled hours per week.

No travel required.

The likely hourly rate is $53.12 to $71.88. This is not a guaranteed figure, as pay depends on experience, location and possibly contract terms, and may fall outside this range.

Candidates must complete an identity verification process using biometrics and AI, and must be on camera for virtual interviews. The company may photograph you to verify identity, and by applying you consent to the use of your biometric data for that purpose.

The company is an equal opportunity employer and welcomes individuals with disabilities and protected veterans.

Benefits

• 401(k) with company match, allowing pre-tax and post-tax contributions up to IRS limits.
• Medical plans, some with Health Savings Accounts, plus dental and vision plans.
• Full flex work weeks where possible and several paid leave types, including vacation, sick, personal, holiday, parental, military, bereavement and jury duty.
• Short and long-term disability, life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance, provided or available.
• An internal mobility team to help you manage your career.
• Paid education and certifications, and access to modern technology to learn from.