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Legal

Refund Policy

Last updated

In short

  • Cancel any time from your Account: you keep access until the paid period ends and aren't charged again.
  • New subscriptions can be refunded within 14 days of the first payment.
  • The 7-Day Sprint is a one-time purchase and isn't refundable once it has started, unless the service didn't work for you.
On this page
  1. 1Cancelling
  2. 2Refunds on subscriptions
  3. 3The 7-Day Sprint
  4. 4When something went wrong
  5. 5Your right of withdrawal
  6. 6How to ask

1Cancelling

You can cancel Pro or Max at any time from your Account page. Cancelling stops the next renewal: you keep everything until the end of the period you already paid for, and no further charges are made. You can also pause billing for 1, 2 or 3 months instead.

2Refunds on subscriptions

  • First payment for a plan: ask within 14 days of the payment and we refund it in full.
  • Renewals: ask within 48 hours of the renewal charge and we refund it if you haven't used the paid features since it renewed.
  • A discount you accepted to stay on a plan doesn't change these rules.

3The 7-Day Sprint

The sprint is a single payment for 7 days of access that starts right away and never renews. Because it is used from the moment it starts, it isn't refundable, except as described below.

4When something went wrong

Whatever the plan, we refund you if you were charged twice, charged after cancelling, or couldn't use what you paid for because of a problem on our side that we couldn't fix.

5Your right of withdrawal

If you live in the EU or the UK, you have 14 days to withdraw from an online purchase. By starting to use a paid plan or the sprint straight away, you ask us to begin the service before that period ends; if you then withdraw within 14 days, we may keep a fair part of the price for the days you had access.

6How to ask

Write to support@wayjob.pro from the email of your account, and tell us which payment it is about. We reply within 5 business days. Approved refunds go back to the original payment method through Whop; how long they take to appear depends on your bank.