Systems Engineer - Practice Operations

Description

Lead technical discovery, due diligence, planning, implementation, validation, and post-transition stabilization for practice acquisitions, onboarding projects, and technology transitions.

Lead and coordinate technical workstreams associated with practice acquisitions, facility relocations, network upgrades, Microsoft 365 migrations, and infrastructure modernization initiatives.

Conduct onsite and remote assessments of practice environments, including Microsoft 365, internet connectivity, firewalls, switches, wireless access points, VPNs, servers, endpoints, voice services, cabling, security controls, and application dependencies.

Develop and execute prioritized remediation plans that align acquired and existing practices with Integrated Dermatology network, security, Microsoft 365, endpoint, infrastructure, and documentation standards.

Lead Microsoft 365 migration activities for acquired practices, including technical discovery, migration planning, domain and identity coordination, Exchange Online, OneDrive, SharePoint and Teams migration, cutover support, validation, and post-migration stabilization.

Serve as the subject matter expert for SonicWall firewall technologies, including VPN connectivity, security policy design, content filtering, network segmentation, intrusion prevention, and secure remote access.

Serve as the subject matter expert for Ubiquiti networking infrastructure, including switching, wireless networking, cloud management, configuration standards, performance optimization, and troubleshooting.

Develop technical designs, bills of materials, project scopes, migration schedules, implementation checklists, validation plans, and post-transition support plans.

Develop and maintain standard deployment configurations, implementation templates, site-readiness checklists, migration playbooks, and transition documentation to support repeatable acquisition and integration processes.

Travel to practice and corporate locations to oversee implementations, resolve transition issues, validate company-standard configurations, and provide onsite technical leadership.

Provide technical direction to managed service providers, internet carriers, cabling providers, equipment vendors, migration vendors, and implementation partners.

Maintain site diagrams, inventories, circuit information, network documentation, configuration baselines, migration records, and operational handoff materials while providing technical guidance to Systems Administrators and IT Support Analysts.

Requirements

• Advanced experience configuring, administering, and troubleshooting SonicWall firewall and Ubiquiti switching and wireless solutions.
• Demonstrated experience leading acquisitions, practice transitions, infrastructure migrations, site integrations, or multi-location technology deployments.
• Experience assessing Microsoft 365 tenant environments and executing migrations involving Exchange Online, OneDrive, SharePoint, Teams, domains, identities, licensing, and related data.
• Experience conducting technical site assessments and converting findings into remediation plans, project scopes, equipment requirements, migration plans, and implementation schedules.
• Strong knowledge of TCP/IP, DNS, DHCP, VPNs, VLANs, Wi-Fi, firewalls, network segmentation, internet circuits, and secure remote access.
• Experience coordinating internet carriers, cabling providers, managed service providers, equipment vendors, migration vendors, and onsite resources.
• Working knowledge of Microsoft 365, Entra ID, Intune, endpoint deployment, Windows infrastructure, identity lifecycle processes, and hybrid connectivity.
• Exceptional communication, relationship-building, and customer-service skills with the ability to effectively engage physicians, practice administrators, office managers, vendors, executive leadership, and technical teams. Ability to communicate technical concepts, project risks, implementation plans, and remediation recommendations clearly to both technical and non-technical audiences.
• Ability to manage concurrent transition projects, communicate risks and dependencies clearly, lead meetings, build stakeholder trust, and provide onsite technical leadership in environments with changing priorities.
• Additional Information
• Job Type:
• Full-time
• Experience:
• 6+ years designing, implementing, and supporting network, endpoint, Microsoft 365, site-infrastructure, and multi-location technology solutions. Experience leading Microsoft 365 migrations, practice transitions, acquisitions, infrastructure migrations, or site integrations is required.
• Education:
• Bachelor’s degree in Information Technology, Information Systems, Engineering, or a related field preferred. Equivalent advanced professional experience may be considered.
• Certifications/Licenses:
• SonicWall Network Security Administrator, Microsoft 365 certification, CompTIA Network+, CompTIA Security+, Ubiquiti UniFi certification, or comparable Microsoft, networking, and security certifications are preferred.
• Travel:
• Ability to travel up to 30% to support practice acquisitions, integrations, infrastructure projects, and onsite technical initiatives. Overnight travel may be required.
• This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
• Company Description
• Integrated Dermatology is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at ID is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists.
• Position Summary:
• The Systems Engineer, Practice Operations leads the technical assessment, planning, remediation, implementation, and validation work required to transition acquired and existing practices to Integrated Dermatology standards.
• This position serves as the subject matter expert for SonicWall firewalls, Ubiquiti networking, practice connectivity, and site infrastructure. The Systems Engineer works directly with practice leadership, internal teams, carriers, vendors, cabling providers, and managed service providers to deliver standardized, secure, supportable practice environments. The position also leads Microsoft 365 tenant and data migrations associated with practice acquisitions and integrations.