Staff Technical Product Manager

Description

The company is a fan-driven anime business serving over 100 million anime and manga fans in more than 200 countries and territories, across streaming, theatrical, games, merchandise and events.

This is a Staff Technical Product Manager role in Enterprise Technology, owning technical product direction and lifecycle for one or more enterprise technology domains.

You will work with Business teams and Engineering to define what the systems must do, set the roadmap alongside the teams that own the business processes, and keep technology in step with a growing global business.

It is a senior individual contributor role with wide influence over complex systems and business processes, and you will help define how Technical Product works across Enterprise Technology.

You are expected to use AI and automation directly in your own work and to find where they add real value in your domain.

Responsibilities

• Own one or more enterprise systems from start to finish, including the roadmap, backlog, priorities, requirements and long-term health.
• Work closely with cross-functional business partners to turn operational goals into functional, data, API and platform requirements that engineering can build.
• Be the single accountable owner for how your systems perform in production, holding the system knowledge the organization relies on and deciding what a problem means for the roadmap and when Engineering must act.
• Keep hands-on technical depth in your systems so you can analyze data, investigate issues on your own, spot recurring operational patterns and turn diagnostics into roadmap priorities.
• Follow software partner roadmaps, identify needed features, handle vendor issues and align external updates with internal plans.
• Measure product impact by tracking usage and adoption, platform health, support ticket trends and core business outcomes, and use those results to justify roadmap expansion.

Requirements

• 15+ years of relevant experience, including substantial time in technical product management, enterprise systems or technology product ownership, with at least 3 years at senior or principal scope.
• Proven experience running the roadmap and full lifecycle of complex enterprise systems, including upgrades, vendor changes and adoption, not just launches.
• Solid technical fluency across APIs, integrations, data, cloud platforms and enterprise applications, and the skill to write requirements engineers can act on.
• Able to work directly with data and systems: SQL or equivalent, reading logs, and reproducing and diagnosing issues.
• Experienced in making prioritization and product decisions across many stakeholders, dependencies and competing business needs, while keeping a clear line between what the system must do and how it is built.
• Hands-on use of AI-assisted tools in product work, and willingness to bring new capabilities into requirements, analysis, documentation and daily work.
• Experience as the accountable owner of a system and the single point of contact for its users, diagnosing issues far enough to know whether an engineering change is needed.
• Able to influence senior stakeholders and technical teams across a global organization without formal authority.
• Experience with compliance-sensitive or audit-controlled systems.
• Experience with large-scale integrations, integration platforms or data workflows.
• Experience in media, entertainment or streaming.
• Prior work in engineering, systems analysis, platform administration or another hands-on technical discipline.

Conditions

Hybrid work arrangement.

Equal opportunity employer; hiring decisions are made without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Benefits

• Compensation includes salary plus performance bonus earning potential, paid annually.
• Flexible time off policy.
• Medical, dental, vision, short-term and long-term disability, and life insurance.
• Health Savings Account (HSA) program.
• Health care and dependent care flexible spending accounts (FSA).
• 401(k) plan with employer match.
• Employer-paid commuter benefit.
• Support program for new parents.
• Pet insurance, and some offices are pet friendly.