Sr Business Systems Analyst (SuccessFactors)

Description

The role sits in an HR technology team that supports SuccessFactors Recruiting and Onboarding.

The team currently runs SuccessFactors, SmartRecruiters and ClickBoarding, which are expected to be consolidated within 3-5 years.

Much of the work involves close contact with HR business partners, technology staff, vendors and engineers, along with hands-on configuration and testing.

The company is a media and entertainment business that makes film, TV and streaming content and runs theme parks. It is a subsidiary of a larger parent company.

Responsibilities

• Meet business partners to learn their processes, requirements and needs for support and project work.
• Work with vendors, business partners and IT to settle on the best-fit solution.
• Come up with creative workarounds where the systems fall short.
• Configure systems and build reports using Report Stories, BIRT and other native tools.
• Help design authorization models and work with engineers on enhancements and automation, including SAP BTP, automations and AI.
• Run project activities for the applications and modules in scope.
• Handle daily support for those applications and modules, including tickets, vendor release adoption, IT governance and enhancements.
• Navigate SAP HCM OM/PA modules for talent management data, and write RICEF specifications.
• Keep reviewing and improving SAP HCM, SuccessFactors and other third-party SaaS systems.

Requirements

• Bachelor's degree in Computer Science, Information Systems, IT, Systems Engineering or another relevant technology field, or equivalent professional experience.
• 5+ years delivering high-quality HR or IT solutions, including project and support work.
• 5+ years with core HR systems and employee lifecycle management from hire to retire; preferred experience with SAP HCM or SF Employee Central.
• Hands-on SuccessFactors configuration experience.
• 3+ years with SaaS HR solutions, mainly SuccessFactors.
• 3+ years gathering requirements, modeling solutions and documenting them.
• Expertise in SuccessFactors Onboarding (2.0), plus required knowledge of touchpoints with Employee Central, BizX and IAS.
• Understanding of SaaS recruiting solutions.
• Strong attention to detail and the ability to juggle several priorities at once in a quick-moving setting.
• Foundational knowledge of HR talent management processes for the applications in scope.
• Strong project and task management skills with a proven record of delivery.
• Proven ability to work across business, operations and IT, including engineering and development, to build complete solutions.
• Able to work with people across several office locations and geographies.
• Strong communication skills.
• Preferred: experience with PageUp and SmartRecruiters SaaS solutions.

Conditions

Hybrid schedule: you must work from the office at least four days a week. The company can change in-office requirements at any time.

Occasional travel within the USA.

Be available for critical after-hours production deployments, system upgrades, data corrections and patching.

Benefits

• Eligible for company-sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a range of discounts and perks.
• Full benefit details are listed on the benefits page of the company's careers site.