IT Business Analyst, Fraud Risk Technology

Description

You will help protect millions of customers from fraud threats that keep changing, working as a business analyst who connects business and technology teams to build tools that improve fraud detection and prevention.

Alongside fraud operations, risk, compliance and technology colleagues, you will study how work gets done, define what is needed, and guide fraud technology delivery.

The role lets you influence how the company spots, stops and responds to fraud across its banking operations worldwide.

The job sits in the technology group, within the business analysis and client services job family.

Responsibilities

• Gather, analyse and document requirements with business owners, engineers and subject matter experts for fraud technology work.
• Turn requirements into user stories, acceptance criteria, process flows and functional specifications that delivery teams can build from.
• Review how current processes run, find weak spots, and propose changes that make fraud prevention, detection and daily operations stronger.
• Create and maintain business requirements documents, functional requirements documents, process maps and workflow diagrams.
• Write and refine Jira epics, features and user stories with agile delivery teams.
• Check requirements, review test cases and support user acceptance testing so solutions meet business needs.
• Carry out data analysis and data mapping for system changes, integrations and fraud monitoring.
• Work with risk, compliance and audit partners to confirm solutions follow policy and regulation.

Requirements

• 5+ years as a business analyst, systems analyst, technology analyst or in a similar role.
• Experience in fraud operations, fraud technology, financial crimes, AML, payments, risk or compliance within financial services.
• Strong analysis and problem-solving, including gathering and mapping business and functional requirements, process flows and data.
• Hands-on agile delivery work using Jira and Confluence.
• Able to explain information clearly to both technical and non-technical audiences.
• Proven track record of juggling several priorities across cross-functional teams.
• Bachelor's degree or equivalent practical experience; a Bachelor's or Master's in computer science, management information systems, finance, business analytics or a related field, and/or relevant experience.
• Beneficial: experience supporting fraud detection, transaction monitoring, payment risk, AML or financial crimes technology solutions.
• Beneficial: familiarity with API integrations and tools such as Postman or Swagger.
• Beneficial: experience with reporting, data analysis and business intelligence tools.
• Beneficial: knowledge of regulatory and compliance requirements for financial services.
• Beneficial: exposure to AI-enabled tools and analytics used in business and technology settings.

Conditions

Full-time position based in Irving, Texas, United States, on a hybrid schedule with 3 days in the office and 2 days remote.

Salary range for the primary location is $87,360.00 to $131,040.00 per year for full-time employees.

The posting is expected to close on Oct 30, 2026.

People make and review all hiring decisions, with automated tools including AI used only to match skills to roles, and Illinois residents receive a separate AI notice.

Benefits

• Discretionary and formulaic incentive and retention awards may be available to eligible employees in addition to salary.
• Medical, dental and vision coverage, a 401(k), life, accident and disability insurance, and wellness programs.
• Paid vacation, sick leave and paid holidays.
• Wellbeing and financial wellness programs, plus family support resources.
• Learning and development resources to build business analysis and delivery skills.
• Hands-on project work in fraud technology and financial crimes, with colleagues across the global network.
• Available offerings may vary by jurisdiction, job level and date of hire.