Sr. Business Systems Analyst

Description

Its cloud-based products cover search, security and observability, and work across both structured and unstructured data.

This role links the business and IT development teams, with a focus on Configure, Price, Quote (CPQ) and Salesforce. The position is based in North America.

Responsibilities

• Collect and write up business requirements from stakeholders so development can move forward.
• Review current CPQ workflows and find where they can be improved.
• Turn requirements into clear technical specifications for IT, then run sessions to confirm they fit business goals.
• Lead stakeholder meetings on CPQ features and turn their feedback into practical next steps.
• Build working relationships with key stakeholders and coordinate with cross-functional teams so project goals stay aligned.
• Log system defects and issues so they can be resolved.
• Check solutions with IT teams once testing is complete.
• Run user acceptance testing (UAT) with stakeholders to confirm solutions meet business requirements.

Requirements

• Bachelor's degree in Business Administration, Computer Science or a related field.
• CPQ certification considered relevant.
• 5+ years in business systems analysis.
• 3+ years working with CPQ tools and features.
• 2+ years on the Salesforce platform.
• A track record of gathering and documenting requirements.
• Proficiency with Configure, Price, Quote (CPQ) software.
• Solid understanding of Salesforce CPQ features.
• Experience with business process modeling tools.
• Knowledge of UAT methods.
• Knowledge of project management tools used to coordinate stakeholders.
• Experience documenting workflows for software systems.
• Skill with data analysis and visualization tools.
• Knowledge of Agile and Scrum methods.
• Ability to use collaboration tools to communicate effectively.
• Have led multiple CPQ implementation projects.
• Have worked with cross-functional teams to meet project objectives.
• Found and resolved critical system defects that improved overall system performance.
• Written technical documentation for CPQ functionality that the organization adopted.

Conditions

Pay is base salary only, with no variable compensation component.

Typical starting range: $94,300 to $149,200 USD. In Seattle WA, Los Angeles CA, the San Francisco Bay Area CA and the New York City Metro Area, the typical starting range is $113,300 to $179,200 USD.

The company may pay above or below the posted range, and the ranges may change over time.

Placement within the range depends on education, qualifications, certifications, experience, skills, location, performance and business needs.

This role is currently eligible for the company's stock program in addition to cash pay.

Flexible locations and schedules are available for many roles.

Individuals located in or nationals of Belarus, Cuba, Iran, North Korea, Syria or Russia, including the Ukrainian territories annexed by Russia (Crimea, the Donetsk People's Republic, the Luhansk People's Republic, Kherson or Zaporizhzhia), may need an export license as a condition of employment. National origin and nationality do not affect eligibility for employment.

Accommodation is available on request during the application and recruiting process.

Benefits

• 401k with dollar-for-dollar company matching up to 6% of eligible earnings.
• Health coverage for you and your family in many locations.
• Generous vacation days each year.
• Company match of up to $2000 (or local currency equivalent) for financial donations and service.
• Up to 40 hours each year for volunteer projects.
• Minimum of 16 weeks of parental leave.
• Pay is based on the work you do, not your previous salary.
• A range of other benefits with a focus on employee well-being.