Principal Program Manager

Description

The company is a contract partner for large brands, offering engineering, supply chain and manufacturing services across more than 100 sites worldwide, built on 60 years of experience.

The Principal Program Manager is a senior project management role that runs large, complex programs, including contingency planning and issue resolution.

Responsibilities

• Work with business unit leaders to set resourcing strategies for projects and day-to-day operations.
• Work with project and program managers to review and monitor project health.
• Set up and apply metrics that track performance, measuring variance in scope, schedule, cost and quality against baselines.
• Track resource use and keep it optimised.
• Keep program status reports accurate and make sure measurable metrics are tied to program objectives.
• Deliver projects within the standards and procedures set by the company and the customer.
• Handle customer issues as a priority, solving problems quickly and effectively.
• Drive continuous improvement through trend analysis and metrics management.
• Keep up with company news from communications, stakeholders and management, and measure program effectiveness and business impact.
• Follow all company security policy procedures.
• Keep milestones and deliverables at the agreed grade and quality.
• Set up an engagement model with key stakeholders to manage expectations, drive decisions, resolve issues and correct course when needed.
• Ask Business Units, peers and customers for ongoing feedback.
• Work with product and application owners to secure and align cross-functional, cross-domain delivery teams.
• Manage dependencies within the portfolio and with other portfolios.
• Manage stakeholder communication on release plans and deliveries, and keep regular, active contact with adjacent programs, portfolios and external stakeholders globally.
• Identify program blockers and escalate them to the right individuals or groups.
• Plan program schedules and resources, covering the timing for key milestones and the impact of key interdependencies.
• Carry out project assessments to review overall program performance and risk.
• Keep an eye on cross-program synergies and raise chances to simplify or align work across internal and external teams.
• Take on other duties as assigned.

Requirements

• Bachelor's degree.
• 15+ years of program or project management experience.
• Prior experience in customer-facing roles.
• Strong operational knowledge.
• Strong implementation skills to make sure programs and policies support business objectives and initiatives.
• Ability to work across country cultures, company divisions and internal hierarchies.
• Sound judgment and initiative in resolving problems.
• Solid knowledge of, and ability to learn, the company's products, services and processes, and to use the organisation's resources well.
• Consultative skills to understand what customers truly need.
• Proven ability to build matrixed, cross-organisation programs and best practices, communicating across business and technology stakeholders in multiple regions.
• Strong communication skills.
• Strong interpersonal and influencing skills to build relationships, lead negotiations and form partnerships with stakeholders at every level.
• Problem-solving leadership and proven team leadership.
• Ability to manage several projects and tasks at once and switch between them quickly.
• Proficiency with personal computers, Microsoft Office (Excel, Word, PowerPoint) and email.
• Strong leader, professional, detail-oriented, reliable and calm under pressure, with a creative, can-do attitude.
• Strong comprehension skills for understanding, building and applying solutions.
• Preferred: Master's degree.
• Preferred: PMP certification.
• Preferred: Experience in electronics manufacturing.

Conditions

Senior-level role.

Contact will come only through the official job portal, from a the company's site email address, or by direct phone call from the company. The company never asks for payment during hiring or for personal identifying information such as a social security number, birth certificate, bank details, driver's license or passport number. Report scam listings to the site where they appear.

Accessibility accommodations are available on request.