Presales Solutions Architect - GSI (NJ)

Description

The role is remote. You will work primarily from home.

The company is a global edge-to-cloud firm helping organisations connect, protect, analyse and act on data and applications wherever they sit.

The team is hiring a Principal Solution Architect for its Global System Integrator (GSI) business in the U.S., focused on observability and the wider Hybrid Cloud and Cloud Operations portfolio. The position is based in New Jersey.

You will act as a technical advisor to GSIs, helping them design, position and deliver solutions for complex customer business and technology needs. The role is heavily customer and partner facing and combines technical depth with consultative selling.

The ideal candidate has strong observability expertise, proven presales experience and work within the GSI ecosystem. You will lead architecture discussions, build solution strategies, support live opportunities and help customers and partners modernise their IT operations.

Responsibilities

• Advise GSIs, customers, sales teams and technology partners at every stage of the sales cycle.
• Lead architecture talks, design workshops, technical strategy sessions, demos and proofs of concept.
• Design solutions centred on enterprise observability and Cloud Operations across infrastructure, applications, networks and cloud environments.
• Support architectures covering observability, hybrid and multi-cloud, virtualisation, cloud management platforms and software-defined networking.
• Turn customer business and technical needs into scalable architectures and explain the business value of each proposal.
• Help position and adopt HPE OpsRamp and the wider HPE Cloud Operations portfolio, including HPE Morpheus and HPE VM Essentials.
• Work with GSI partners to build their technical knowledge and their ability to position HPE solutions with their own customers.
• Deliver executive-level technical discussions, presentations, roadmap sessions and architecture workshops.
• Support presales work: qualifying opportunities, positioning solutions, writing proposals, giving technical presentations and moving live deals forward.
• Find chances to expand, cross-sell and increase solution use within partner and customer environments.
• Work with sales, consulting, engineering, delivery, support and other technical teams to build complete customer solutions.
• Lead technical guidance across geographically spread teams and share best practice with the presales community.
• Track emerging technologies, industry trends, competing solutions and changing customer needs.

Requirements

• A bachelor's or master's degree in computer science, engineering, information technology or a related field, or equivalent technical experience.
• 12+ years of technical experience in enterprise infrastructure, cloud, networking, solution architecture, technical consulting or a related area is preferred. Candidates with fewer years may be considered based on the depth and relevance of their experience.
• 4+ years of relevant experience working within or closely supporting GSIs.
• Proven presales or technical solution-selling experience in complex enterprise environments.
• Strong experience with enterprise observability technologies and architectures.
• Experience designing and positioning complex solutions for large customers and partners.
• Experience engaging senior technical, business and executive stakeholders.
• Experience working across geographically distributed teams and supporting complex customer or partner environments.
• Relevant industry technology certifications are preferred.
• Deep knowledge of enterprise observability and AIOps, including monitoring, analytics, event correlation, automation, metrics, logs, traces, topology and telemetry.
• Experience with observability tools such as HPE OpsRamp, Splunk, Datadog, Dynatrace, Grafana, Elastic, Prometheus, OpenTelemetry or comparable platforms.
• Knowledge of hybrid and multi-cloud architectures and cloud management platforms.
• Experience with platforms such as HPE Morpheus, Microsoft Azure, AWS, Google Cloud Platform, VMware Aria or comparable cloud management and automation tools.
• Knowledge of virtualisation technologies such as HPE VM Essentials, VMware vSphere/ESXi, Nutanix AHV, Microsoft Hyper-V, KVM or comparable products.
• Knowledge of software-defined networking, enterprise networking, SD-WAN, network security, micro-segmentation, routing and switching, and network automation.
• Familiarity with automation and modern infrastructure tools such as Terraform, Ansible, REST APIs, Kubernetes, Docker and OpenShift.
• Strong grasp of enterprise architecture, solution design, demos and proof-of-concept development.
• Excellent customer-facing communication, presentation, whiteboarding, storytelling and consultative problem-solving skills.
• Ability to explain complex technical ideas clearly to technical, business and executive audiences.
• Strong business acumen, with the ability to link technical solutions to customer outcomes and business value.
• Ability to influence and lead customers, partners and internal teams without direct authority.
• Self-directed, able to work independently in a geographically distributed organisation.
• Quick to learn new technologies and apply them in customer and partner engagements.

Conditions

The role is remote, with work primarily from home.

Based in New Jersey.

The expected base and target sales pay range is USD 161,000 to 378,000 per year in New Jersey. The actual offer may vary by location, experience, education or skill level. The range covers base and on-target sales pay at 100% of plan, split 80% base and 20% target sales compensation.

The company is an equal opportunity employer and makes decisions on qualifications, merit and business need.

The company will comply with laws on employer use of arrest and conviction records.

Benefits

• Comprehensive health, financial and emotional wellbeing benefits for employees and their families. Details are at myhperewards.com/main/new-hire-enrollment.html.
• Career development programmes to help you reach your goals, including becoming a knowledge expert in your field or moving into another division.
• Flexibility to manage work and personal needs.