Medical Imaging Field Engineer 2 - Los Angeles, CA

Description

Medical technology company with more than 72,000 staff in over 70 countries. Its products support clinical decisions and treatment pathways.

This role suits someone looking for the next step in their career. Field Engineer level depends on prior experience.

Base pay range is $65,960 to $90,695. Starting pay within this range depends on factors such as geography or market, skills, education, experience, and other qualifications.

The team includes scientists, clinicians, developers, researchers, and specialists from many backgrounds.

Responsibilities

• Install, troubleshoot, repair, and perform preventative maintenance on the company's systems at customer sites, usually working with minimal supervision.
• Complete repairs quickly and well, and train operators so systems perform at their best and customers stay satisfied.
• Manage the financial performance of your territory by meeting or beating revenue targets, controlling expenses, and managing inventory.
• Look after company assets, including a company car, cell phone, computer, tools, and spare parts inventory.
• Build sound working relationships with customers and colleagues, and complete administrative tasks accurately.

Requirements

• Experience with service, preventative maintenance, and modifications on medical imaging equipment at customer sites, with minimal supervision.
• Experience testing, repairing, and maintaining capital medical equipment.
• Strong customer service and communication skills.
• Proficiency with tools and service test equipment, and the ability to work alone or in an established team.
• General understanding of electrical principles, power supplies, and grounding.
• 3 to 5+ years of experience as a medical technologist or field service engineer (biomedical engineer) working on diagnostic instruments.
• Working knowledge of network applications and tools, including eVO, mButler, MS Office applications, Concur, and the NAM Customer Service website (Engineer Tools).
• Minimum high school diploma. A technical associate degree or equivalent is preferred.
• Valid driver's license, ability to drive independently day and night, and a good driving record.
• Physical ability to lift 50 lbs from floor to above waist or head height, and to walk, climb ladders and step stools, bend, twist, squat, stand, sit, reach high, and grasp finely. Good vision and ability to work alone.
• Excellent judgment in customer relations and in managing company resources. Strong understanding of instrument systems, including mechanics, electrical, chemistry, and software, plus experience with electronics, hydraulic, and pneumatic systems.

Conditions

Shift is Monday to Friday, 10 a.m. to 7 p.m., after onboarding and training.

Based in and covering the Los Angeles, CA service area.

You must have full access to customer sites. Many clients require vendor credentialing, which can include photo ID, driver's license, or SSN verification, criminal background checks, drug screens, immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus), annual TB testing, and healthcare training. Unless prohibited by law, you must meet all requirements and keep meeting them while employed.

You must be able to work with controlled technology under US export control law.

This role is governed by the company's Fleet Safety Policy. You must hold a valid driver's license in your state of residence and have a satisfactory driving record.

The company is an equal opportunity employer, protected by federal law, and provides reasonable accommodations for people with disabilities.

Benefits

• Medical, dental, and vision insurance, 401(k) retirement plan, life insurance, and long-term and short-term disability insurance, subject to eligibility.
• Paid parking or public transportation, paid time off, and paid sick and safe time.
• Commission eligibility, if the role qualifies, follows the company plan. Commissions are based on individual performance, company performance, or both.