Manager, Advanced Analytics

Description

The company's Marketplace Payments and Financial Services team works on growing financial products for Marketplace Sellers.

The team brings together Payments, Product, Risk, and Operations to deliver dependable payment solutions and financial services that help sellers grow and make the marketplace perform well.

The team collaborates closely, pushes adoption and new ideas, and keeps operations strong in a space that changes quickly.

Responsibilities

• Own key programs across Marketplace Payments and Financial Services and keep execution aligned with business priorities.
• Lead seller adoption and make the seller experience better across payments and financial services.
• Work with other teams to launch and grow new financial products and services.
• Use data and insights to measure performance, spot opportunities, and drive ongoing improvement.
• Track program progress, milestones, dependencies, and risks so work ships on time and at the right quality.
• Find and put in place process improvements and AI-based tools that make operations more efficient and scalable.
• Coordinate Product, Operations, Risk, and other stakeholder teams to solve problems and meet program goals.
• Work closely with Enterprise Financial Services and other Marketplace stakeholder teams to grow financial products and run operations at scale.

Requirements

• Have experience owning and delivering cross-functional programs or initiatives.
• Have driven adoption of a product or service, ideally in payments, financial services, marketplace, or eCommerce.
• Manage stakeholders well and communicate and influence clearly.
• Think analytically and use data to find opportunities and guide decisions.
• Juggle several priorities and drive execution in a fast-moving, cross-functional setting.
• Have managed programs using established program management tools and frameworks.
• Required minimum, option 1: a bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project or program management, information technology, finance, management, or a related area, plus 3 years of experience in project management, program management, program operations, or a related area.
• Required minimum, option 2: 5 years of experience in project management, program management, program operations, or a related area.
• Required minimum: a bachelor's degree in business, finance, accounting, statistics, or a related field, plus 2 years of experience in data analytics or a related field, or 4 years of experience in data analytics or a related field.
• Preferred: a master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project or program management, information technology, finance, management, or a related area.
• Preferred: experience creating inclusive digital experiences, with knowledge of WCAG 2.2 AA, assistive technologies, and building digital accessibility into products.
• Preferred: knowledge of accessibility best practices and a commitment to building accessible products and services that follow the company's accessibility standards and support an inclusive culture.
• Preferred: a certificate in business analytics, data mining, or statistical analysis.
• Preferred: a master's in business administration, information systems, or statistics.

Conditions

The primary location is 1601 SE 10th St, Bentonville, AR 72716, United States of America.

The company and its subsidiaries keep a drug-free workplace and do not tolerate illegal drug or alcohol use on the job.