Lead Account Solution Engineer

Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About the company

The company is the 1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping the company's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of the company.

What You'll Be Doing & Why It Matters

As an Account Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", "Pre -Sales Engineer" , "Sales Engineer" or "SE", you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience. You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.

The Account Solution Engineer will act as a trusted advisor to our customers while aiding the customer's transformational journey.

Core Responsibilities & Scope

Coordinate and lead the entire solution cycle through close collaboration with other teams.

Understand the customer's needs, and establish the company's product as the best solution that solves unique challenges

Convey a deep understanding of the client's industry and technology as it pertains to the company's solutions

Develop and deliver innovative custom solutions, build and present customized demos of the company products including solution concepts to key decision-makers to address their business issues and needs showing business value.

Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position

Attain quarterly and annual objectives assigned by management

Respond efficiently to RFPs

Lead the technical side of the sales cycle

Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

Minimum Requirements

Experience implementing Digital Transformation strategies and delivering increased success to their customers.

Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization. We are open to a variety of backgrounds for the role.

Proven oral, written, presentation, and interpersonal communication and relationship skills.

Proven time management skills in a dynamic team environment.

Ability to work as part of a team to tackle problems in dynamic, energising environments.

Inquisitive, practical, and passionate about technology and sharing knowledge.

Loves to be the first to know something and to understand why and how things happen.

Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.

Good at explaining ideas and finding ways to keep people's attention.

Willing and able to travel occasionally

Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

Proficiency in Portuguese and English, Spanish would be desirable

Preferred Qualifications

Understanding the business requirements of customers within multiple industries and being knowledgeable on industry-specific solutions

The company Product knowledge and certifications

Unleash Your Potential

When you join the company, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.