Business Analyst

Description

The company is a global third-party logistics provider in supply chain management and e-commerce, with about 20,000 team members across more than 100 locations, serving the consumer products, tech, healthcare, automotive and publisher industries.

The role supports billing, accruals, KPI tracking and reporting for a client program, working across distribution and transportation operations.

You will work in a collaborative setting where you can grow and contribute ideas.

Responsibilities

• Help create and review invoices for distribution and transportation work.
• Prepare internal and external accrual files for the financial month-end close.
• Review monthly and quarterly trends in material purchases, usage and operational consumption to support reporting, billing checks and safety stock levels.
• Plan, compile and deliver recurring and month-end reports for business needs, the financial close and leadership decisions.
• Compile, measure and track client-specific KPIs and SLAs.
• Extract, cleanse, transform, validate and reconcile data from SAP, Power BI, SharePoint and other operational systems.
• Maintain reporting tools, dashboards, trackers and source files for operational, KPI, invoicing and customer reporting.
• Document KPI definitions, calculations, data sources and reporting requirements, then check KPI outputs and look into reporting variances.
• Support FTZ reporting and analysis covering inbound, outbound, appointments, documentation timeliness and SLA performance.
• Analyse operational data and recommend improvements to distribution and supply chain processes.
• Build ad hoc reports quickly so leadership can spot trends and decide.
• Work with Operations, Service Delivery, IT and customer stakeholders to turn business needs into reporting solutions and insights.
• Answer questions from internal and external auditors and internal stakeholders about the client program.
• Find and support chances to add automation and AI-enabled workflows that make account processes more efficient.
• Build a solid understanding of business processes and systems, and recommend best practices for continuous improvement.
• Document current-state and future-state processes.
• Finish assigned projects, reporting work and analysis requests in line with management priorities.
• Take on other duties as assigned that help keep the workplace efficient, safe, clean and goal-focused.

Requirements

• Strong analytical, reasoning and problem-solving skills.
• Background in supply chain or logistics.
• Very good to excellent Microsoft Excel skills.
• SAP experience is preferred.
• Solid grasp of end-to-end data flows, including system inputs, outputs and dependencies that affect operational reporting and analysis.
• Excellent verbal and written communication skills.
• Able to work independently with limited supervision.
• Strong at organising and planning: prioritising, juggling several tasks, setting goals, meeting deadlines and adjusting priorities as needs change.
• Able to present information clearly and answer questions from groups of managers, customers and internal and external stakeholders.
• Able to create and keep accurate, detailed records.
• Critical and analytical thinker with strong organisation, attention to detail and a track record of meeting deadlines.
• Continuous improvement mindset, contributing to process optimisation initiatives.
• A bachelor's degree in business, supply chain, analytics, data science, accounting, finance or a similar field, or relevant experience, is required.
• At least 2 years of experience as a Business Analyst, Consultant, Business Development or Project Development professional.
• Able to keep a flexible schedule, including occasional after-hours availability, based on changing business needs, with or without advance notice.

Conditions

Flexible schedule with occasional after-hours availability, often on short or no notice.

Equal opportunity commitment: applications from people of all backgrounds are welcome.

Benefits

• Medical, dental, vision, life insurance and disability pay.
• 401(k) with company matching up to 6%.
• Paid time off, including paid holidays.
• Flexible spending accounts.
• Voluntary benefits such as legal and financial assistance and pet insurance.
• Employee assistance program.
• Development opportunities including tuition reimbursement, scholarships and training.
• Commuter benefits.
• Employee engagement activities.