UX Designer, IAM

Description

The company builds identity and data protection software that keeps digital services secure. Banks and governments are among its clients, and more than 30,000 organizations use its technology to verify people and devices, control access to digital services, analyze large volumes of information and encrypt data.

The Czech site has over 400 staff from 45 nationalities, organized into 15 teams. These teams build software for government agencies, banks, mobile services and IoT. The software is embedded in payment cards, SIM cards, travel passes, secure banking devices, authentication tokens, machine identification modules and secure ID documents, including ePassports, eID and eHealth cards, and eDriving licenses.

The company's IAM products help businesses and their customers build trusted identities and manage access. The IAM User Experience team is made up of user-centered designers and researchers who want to make life simpler for the people using these products.

Responsibilities

• Design experiences that meet user needs and business goals, working with design colleagues, UX leads, and business, product and engineering stakeholders.
• Help companies build trusted identities and access for their employees and customers.
• Lead and coach a product team through design discovery, design vision and delivery, including generative and evaluative research, iterative design and usability testing.
• Plan and lead cross-functional product collaboration to generate new ideas, innovative experiences and intellectual capital with a positive market outcome.
• Use storytelling to bring a product team behind one shared product vision.
• Turn abstract ideas into sketches, journey maps, wireframes, high-fidelity visual comps and prototypes at the right level of fidelity, to gather user feedback and align the team.
• Present concepts and deliverables to stakeholders, and defend design decisions with data.
• Design mobile-first, adaptive and responsive workflows across mobile, tablet and desktop.
• Work with user research to collect and synthesize data into insights that show up in user outcomes.
• Take part in design debates and iterate designs based on feedback.

Requirements

• Master's degree in Design, Product Design, or Interaction/Experience Design.
• Demonstrated experience as a UX Designer, using methods such as storytelling, team collaboration, user-centered design, design thinking, design principles, heuristics, design testing, user feedback and iterative design within the software development lifecycle.
• Mastery of product design processes, including the product development lifecycle and the methods above.
• Natural curiosity, strong critical thinking and a record of solving complex problems.
• Strong written and verbal communication for working with users, product teams and stakeholders and presenting your work.
• Experience in a fast-paced software development environment.
• Experience using AI-powered design and development tools to work efficiently and quickly.
• An online portfolio or work samples showing user-centered design, visualizations of complex experiences, storytelling, sketches, mock-ups and prototypes.
• Experience with Agile processes and tools such as refinement, estimation, Jira and Confluence, or a willingness to learn them.
• Experience designing commercially available enterprise-grade software products.
• Experience with cybersecurity products is a plus.

Conditions

English is the company's official corporate language.

Benefits

• The company's mobility policy lets thousands of employees each year develop their careers at home or abroad, either in their current field or in a new one.