Sr. Product Manager, Financial Solutions (Order to Cash)

Description

The company is a global media and entertainment business made up of three segments: Studios, Direct-to-Consumer and TV Media.

This Senior Product Manager, Financial Solutions role focuses on Order to Cash. You will sit between business needs and system capabilities.

You will support the team and key stakeholders across several Order to Cash applications and business processes, improving those processes and aligning key metrics.

The role calls for deep SAP knowledge, a solid grasp of finance and sales processes, and the ability to lead change.

You will take programs through to completion while keeping daily operations running, and look for new ways to carry out and improve operational work.

Responsibilities

• Act as functional lead for major system modules of significant scope and complexity, and contribute to related modules that affect the business.
• Manage projects for new system launches, new functionality and enhancements that touch OTC, from design and configuration through test scripts, testing, execution and adoption.
• Lead defect fixes and enhancement development, and set priorities for third-party partners who support OTC.
• Report project timelines, KPIs and status to OTC leadership.
• Analyze business processes in depth and identify ways to improve them.
• Join stakeholder meetings to learn about the major projects and initiatives planned.
• Represent your function on cross-functional teams that deliver OTC systems strategy and project work.
• Recommend long-term solutions that fit business needs and the organization's strategic goals.
• Consult technical experts across the wider company for input, feedback and help where needed.
• Analyze business needs to find improvement and automation opportunities.
• Gather and document business requirements through interviews, surveys and other methods.
• Build and maintain business cases and cost-benefit analyses for proposed solutions.
• Work with stakeholders to make sure solutions meet their needs and are implemented properly.

Requirements

• Write and maintain requirements documents, including use cases, user stories and functional specifications.
• Check with stakeholders that requirements are accurate and complete.
• Rank requirements and build a project plan to meet them.
• Spot stakeholder issues and concerns, report them and resolve them.
• Keep stakeholder expectations realistic and make sure solutions meet their needs and requirements.
• Take part in design sessions with the development team and help shape the software design.
• Run feasibility studies and proof-of-concept builds to test whether proposed solutions are viable.
• Work with developers so solutions meet business requirements and are built correctly.
• Carry out unit, integration and user acceptance testing to confirm solutions work and meet requirements.
• Write and maintain application documentation, including user manuals and functional specifications.
• At least 2 years of experience in a related field. Media, entertainment, business development or streaming services experience is a plus.
• 11 to 15 years of extensive experience managing Order to Cash processes in a large, complex environment.
• A solid grasp of the Order to Cash process.
• Hands-on experience with SAP SD and miscellaneous Accounts Receivable, RAR and FI modules.
• Experience with customer MDM, external billing and revenue interfaces, e-invoicing solutions and reporting.
• 2 to 4 years of transactional processing and operations assurance experience.
• An undergraduate degree in computer science, mathematics or business sciences is required.
• Strong analytical and problem-solving skills.
• Experience building financial models in Excel and leading business discussions.
• Expert user of Microsoft Office (Excel, PowerPoint, Word) for documents, presentations, graphs, briefings and worksheets.
• You care about accuracy and can turn insights into a clear story, balancing detail with the bigger picture.
• Excellent written and verbal communication.
• Superb relationship-building skills.
• Able to work collaboratively in small teams.
• Able to juggle several assignments at once.
• Able to keep a flexible schedule, including overnight shifts on a rotation basis.
• Preferred: an MBA or graduate degree in computer science, mathematics or business sciences, though not required.
• Preferred: SAP certification in SD and/or FI.
• Preferred: postgraduate work experience in a related field, such as entertainment.
• Preferred: knowledge of and interest in media, entertainment and technology, including key players, growth trends, new media models and industry structure.
• Preferred: familiarity with streaming and similar products and services.
• Preferred: experience at a national or global company.
• Preferred: some visualization tool knowledge, such as Tableau or Power BI, would help.
• Preferred: comfort working in a highly iterative and somewhat unstructured environment.

Conditions

Base pay ranges from $136,920.00 to $254,280.00 per year.

Actual pay depends on factors such as location, external market data, internal equity, skill set, experience, training, education and performance.

Qualified candidates with disabilities can request accommodations during the application or recruitment process.

Benefits

• Annual bonuses, short- and long-term incentives and program-specific awards may be offered on top of base pay.
• Health insurance coverage, an employee wellness program, life and disability insurance, and a retirement savings plan.
• Paid holidays, sick time and vacation.