Sr Product Manager - Ion Systems

Description

The role sits within a company that develops robotic systems for endoluminal procedures. You will drive a product from early investigation through launch, lifecycle management and end-of-life, with the goal of improving patient outcomes and customer experience.

You will work across several product franchises and regions with R&D, Product Operations, Manufacturing, Clinical, Quality, Regulatory and Commercial. Part of the job is turning the value of several products into one clear story that covers launch through end-of-life.

You will have moderate independence on complex initiatives involving many stakeholders. You will shape portfolio and roadmap decisions, turn customer and field feedback into product requirements, and build data-backed narratives that help teams make trade-offs and agree on direction. Attention to detail, organization and linking strategy to disciplined execution matter here.

You report to the Group Product Manager of Systems and champion lifecycle quality for capital equipment across the endoluminal portfolio.

Responsibilities

• Learn the needs of external users, including clinicians and key opinion leaders, reprocessing teams, hospitals and payors, and internal users such as Field Sales, Customer Support, Field Engineering and Services, then define in-market and development solutions.
• Lead product input to the Sales, Inventory and Operations Planning process with manufacturing and operations, forecasting SKUs and allocating product during launch ramps or supply shortages.
• Track product quality issues, set their priority and work with cross-functional teams to resolve them and critical customer problems.
• Bring ecosystem solutions to existing customers, agree internal priorities for them, and include them in annual planning.
• Find, rank and drive fixes for quality and supply problems alongside cross-functional partners.
• Recommend, plan and carry out end-of-life decisions for products and components with engineering and planning teams.
• Analyze market, customer, competitor, financial and operational data to support product, business and pricing recommendations.
• Define success metrics and KPIs that link product performance to user needs and business results.
• Work with Finance on forecasting, lifecycle planning and business cases.
• Combine qualitative and quantitative research into clear positioning and value propositions.
• Suggest feature updates and next-generation products that match customer needs and long-term company goals, and state the unmet needs they address.
• Assess prototypes and product fit, and weigh critical business requirements and likely product impact.
• Raise awareness of in-market products and services that existing customers underuse.
• Set product positioning, claims, messaging and pricing.
• Run product rollouts, mainly in the United States and globally when needed.
• Track adoption and collect post-launch feedback to judge success.
• Coordinate launch and product cycle activities with global counterparts.
• Shape strategy and execution across several product lines and platforms.
• Relay practical, real-time field insights to the product team.
• Engage customers directly through clinician interviews, site visits and key opinion leader meetings.
• Follow clinical literature, emerging technology and market changes affecting the endoluminal platforms.
• Help build the roadmap by weighing trade-offs, risks and opportunities and aligning stakeholders.
• Run qualitative and quantitative market research to inform roadmap decisions, weighing trade-offs, risks and opportunities and aligning stakeholders.

Requirements

• At least 8 years of professional experience, including at least 5 years in medical device product management, product marketing or product-focused commercial roles.
• Experience managing several complex projects and product lines on your own, with moderate risk and ambiguity.
• Strong analytical skills to combine many data sources into clear insights and recommendations for senior leaders.
• Proven ability to tell compelling product stories and influence cross-functional teams and stakeholders.
• Proven experience managing product cycles.
• Track record of working well with engineering, operations, clinical, commercial and regulatory partners.
• Self-starter who can lead in a fast-paced setting and shift focus as customer needs and markets change.
• Strong relationship builder who gets results across different parts of an organization.
• Comfortable working in hospital, procedural and surgical lab settings.
• Bachelor's degree required. Preferred: a major in science, engineering or business.
• Proficiency in MS Office Suite, Tableau and Salesforce.
• Preferred: master's degree in life science, engineering or business.

Conditions

Ability to travel within the United States and internationally.

You may be required to show current proof of vaccination against certain diseases, including COVID-19, depending on the company or customer and the role.

Some roles are subject to U.S. export controls, so an export license or Technology Control Plan may be needed. The government licensing process can take 3 to 6+ months, and a Technology Control Plan typically adds 2 weeks. Final offers for these roles depend on an approved license or executed plan before the start date, and candidates will be told of any steps required.

Applicants with arrest and conviction records are considered in line with fair chance laws.

The role may be filled at a different job level than listed, depending on business needs and the selected candidate's experience, knowledge and skills.

Pay is based mainly on the job level the role is filled at and the candidate's qualifications, in line with applicable law.