Senior Product Manager

Description

This is a senior product manager role based at 1375 Crossman Avenue, Sunnyvale, CA 94089.

The role is an individual contributor position with no direct reports.

Responsibilities

• Lead product discovery with the business, user experience and engineering teams, testing whether features are valuable, easy to use and buildable.
• Define and rank high-level and detailed product specifications, and share them clearly with stakeholders.
• Produce written specifications, business rules, process flows, use cases and design deliverables such as prototypes, wireframes, and design and copy documents.
• Create and promote a product vision, strategy and roadmap for your product area that supports company goals, using customer and user feedback, usage data and competitor analysis to find new opportunities and improvements.
• Work with several functions to build and assess business cases that guide product investment decisions.
• Help engineering and project management during implementation by answering questions and making trade-offs when scope has to change.
• Partner with the business team to launch products and drive adoption.
• After launch, confirm the product behaves as designed and that acceptance testing passed.
• Oversee the creation of training materials and train and support users on new features.
• Run continuous feedback loops that capture customer and user comments and needs.
• Define, track and improve key product metrics.
• Stay current on your field, give expert advice and best practices to others, and align teams around customer and business needs and build agreement on proposed direction and reasoning.

Requirements

• Either a master's degree or equivalent in business administration, computer science, engineering (any discipline) or a related field, plus 3 years of progressively responsible post-bachelor's product management experience.
• Or a bachelor's degree or equivalent in business administration, computer science, engineering (any discipline) or a related field, plus 5 years of progressively responsible post-bachelor's product management experience.
• Experience building and managing a product roadmap around customer needs, business needs, feature priority and ROI.
• Experience running Agile work using Scrum and Kanban.
• Experience gathering requirements and working across functions with Microsoft Office.
• Experience using design tools to share requirements with designers.
• Experience planning and running iterative functional testing with testing tools and methods.
• Experience planning projects against the Product Development Life Cycle (PDLC).
• Experience using market research for competitive assessments and judging product-market fit.
• Experience analyzing qualitative and quantitative product data in Microsoft Excel and Tableau.
• Working knowledge of customer relationship management processes.
• Working knowledge of technical system architecture and how products integrate.
• The employer will accept any amount of experience with these skills.

Conditions

Base salary ranges from $174,138 to $234,000 per year, plus possible annual or quarterly performance incentives.

Benefits eligibility depends on job classification and length of employment, and benefits may change or follow specific plan terms. Details are on the company's internal benefits site.

The company is an equal opportunity employer and has a zero-tolerance policy for illegal drugs and alcohol at work.

Benefits

• Performance-based incentive awards.
• Medical, vision and dental coverage.
• 401(k), stock purchase plan and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty and voting time.
• Short-term and long-term disability coverage.
• Education assistance covering 100% of college degree costs, paid by the company.
• Company discounts, military service pay and adoption expense reimbursement.