Senior Product Manager

Description

This senior product manager role owns one product within a product area and has no direct reports.

You will work with the company's business, user experience and engineering teams from discovery through launch and adoption.

Responsibilities

• Lead product discovery with the business, user experience and engineering teams to judge each feature's value, usability and feasibility.
• Write and rank high-level and detailed product specifications, and communicate them clearly to the teams that build them.
• Produce working documents such as business rules, process flows, use cases, prototypes, wireframes, and design and copy documents.
• Build and promote a product vision, strategy and roadmap for your product that supports company goals, using customer feedback, usage data and competitor analysis to find new opportunities.
• Work with several functions to build and assess business cases that guide product investment decisions.
• During implementation, work with engineering and project management to answer questions and decide what to trim when scope must change.
• Partner with the business team to launch the product and drive adoption.
• After launch, confirm the product behaves as designed and that acceptance testing passed.
• Manage the creation of training materials and train and support users on new features.
• Run feedback loops that gather and act on customer and user comments and needs.
• Define, track and improve the key product metrics.
• Stay current on your field, and share expert advice and best practices with others to shape action plans and align efforts with customer and business needs.
• Build support for your product decisions and the reasoning behind them.

Requirements

• Either a Master's degree or equivalent in business administration, computer science, engineering (any discipline), business analytics or a related field, plus 3 years of product management experience.
• Or a Bachelor's degree or equivalent in one of those fields, plus 5 years of progressively responsible product management experience after the bachelor's.
• Experience managing a product roadmap using customer needs, business needs, feature priority and ROI.
• Experience running Agile ceremonies using Scrum and Kanban.
• Experience gathering requirements and collaborating across functions using the Microsoft Office suite.
• Experience using design tools to share requirements with designers.
• Experience planning iterative functional testing with testing tools and methods.
• Experience planning projects around the Product Development Life Cycle (PDLC).
• Experience using market research for competitive assessments and judging product market fit.
• Experience analyzing qualitative and quantitative product data in Microsoft Excel and Tableau.
• Demonstrated knowledge of the customer relationship management process.
• Demonstrated knowledge of technical system architecture and how products integrate.
• The company will accept any amount of experience with the required skills.

Conditions

Base salary ranges from $174,138/year to $234,000/year.

Based at 1375 Crossman Avenue, Sunnyvale, CA 94089.

The company is an equal opportunity employer and runs a drug-free workplace with zero tolerance for illegal drugs and alcohol on the job.

Benefits

• Competitive pay plus performance-based incentive awards, paid annually or quarterly.
• Health coverage: medical, vision and dental.
• Financial benefits: 401(k), stock purchase and company-paid life insurance.
• Paid time off: PTO including sick leave, parental leave, family care leave, bereavement, jury duty and voting.
• Short-term and long-term disability coverage.
• Education assistance, with 100% company-paid college degrees.
• Company discounts, military service pay and adoption expense reimbursement.
• Eligibility for some benefits depends on job classification and length of employment, and benefits may change or follow specific plan terms.