The company makes a search and AI platform that helps organizations work with structured and unstructured data while protecting private information.
Federal agencies including NASA, DHS, VA, US Army, US Air Force and GSA, and enterprises such as Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, Mayo Clinic, The New York Times, Wikipedia and Verizon, rely on it for critical infrastructure.
As the Federal Civilian Solutions Architect, you will be the main technical strategist and trusted adviser for Federal Civilian agencies, system integrators and channel partners. You will connect agency problems, such as cyber defense, infrastructure monitoring, enterprise search and analytics, to the company Stack.
You will lead technical work across the sales cycle, push agency needs inside product teams, and become a technical thought leader in the D.C., Maryland and Virginia (DMV) federal ecosystem. Cyber SIEM and XDR solutions fit current federal cyber strategies such as M2614 and Zero Trust.
Highly desirable: design experience with AI systems, foundation models and closed LLMs, especially where data systems supply secure enterprise context.
Responsibilities
Act as lead technical adviser on your assigned Federal Civilian accounts, working with Account Executives to plan territory strategy from first discovery through to the technical win.
Learn agency modernization mandates, IT goals and operational pain points, then show how the company delivers quick mission value and lower cost, and how it fits the wider enterprise data landscape.
Build lasting relationships with customer leaders at every level, from program managers and enterprise architects to agency CIOs, CISOs and CTOs.
Run demonstrations, tailored proofs of concept and custom architecture prototypes that show the company's search, observability and security capabilities.
Work with Federal System Integrators, VARs and strategic partners on joint account plans, RFIs, RFPs and program captures.
Bring federal requirements, such as compliance standards, air-gapped environment needs and security controls, to the company product management and engineering.
Represent the company at public sector events, federal user groups and tech summits across the DMV area.
Requirements
Based in Washington D.C., Baltimore MD, or the Tysons Corner or Northern Virginia area, and able to work hybrid, including in-person work at the company Virginia office.
At least 4 years as a Solutions Architect, Systems Engineer or Technical Presales Consultant in enterprise software or federal high-tech.
Familiarity with, or direct experience supporting, federal mission areas, with demonstrated experience in healthcare and HHS, fraud, waste and abuse (FWA) and regulatory oversight, federal data and analytics initiatives, financial systems and the Federal Reserve, or international affairs, the State Department and civilian NGOs.
A record of leading technical evaluations and analyses of alternatives (AOA), overcoming technical objections, and making the ROI of platform modernization and software re-architecture clear.
Ability to win over technical decision-makers and inspire confidence in both small technical teams and large executive audiences.
Self-driven learning that keeps you current on open-source technology, cloud-native architecture and AI/ML trends.
A plus: experience with supervised and unsupervised machine learning, data resilience and failover architectures, and systems design.
Conditions
Pay is base salary plus a variable component, which together make up On-Target Earnings (OTE), based on a 70/30 base to target variable mix.
Typical starting ranges: salary $107,500 - $170,100 USD, target variable $46,000 - $72,800 USD, and OTE $153,500 - $242,900 USD. This range is the lowest to highest OTE the company reasonably expects to pay for this role when posted, but actual pay may be higher or lower and the range may change.
Placement within the OTE range depends on factors including education, qualifications, certifications, experience, skills, geographic location, performance and business needs.
Hybrid work in the Washington D.C., Baltimore MD or Tysons Corner, VA metropolitan area, with periodic in-office collaboration at the company office in Reston or Tysons, VA required.
Travel of up to 30% within the Federal Civilian territory, plus occasional national and international events.
Export controls and licensing rules apply to the company's technology. If you are located in or are a national of Belarus, Cuba, Iran, North Korea, Syria, Russia, or the annexed Ukrainian regions (Crimea, DNR, LNR, Kherson or Zaporizhzhia), an export license may be required as a condition of employment. National origin and nationality do not affect eligibility for employment.
The company welcomes applicants with disabilities and aims to be accessible and inclusive throughout hiring.
Benefits
Eligibility for the company's stock program, in addition to cash pay.
Company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings.
Health coverage for you and your family in many locations, with a goal of consistent benefits across regions.
Flexible locations and schedules for many roles, so you can shape your calendar.
A generous number of vacation days each year.
Company match of up to $2000 (or local currency equivalent) for financial donations and volunteering.
Up to 40 hours each year for volunteer projects you choose.