Senior Solutions Architect I, Pre-Sales - NATO

Description

The company designs, builds and runs the largest fleet of imaging satellites ever flown, and sells the data through a cloud platform to commercial, environmental and humanitarian customers. It is both a space company and a data company, controlling hardware, manufacturing, data processing and software itself.

Customers use the data to build new technologies, grow revenue, support research and tackle large problems. The team is made up of specialists from many fields and works in a people-first way.

The company has remote staff worldwide and offices in San Francisco, Washington DC, Germany, Austria, Slovenia and the Netherlands.

This role sits in pre-sales. You will design complex solutions that show NATO organisations how the company's data and services address their earth data challenges. You will work with Customer Success, Product Management and Business Development, and carry the customer's voice into the company's offerings. The ideal person loves earth observation and likes helping customers get more from their work. Frequent travel and work in the defence and intelligence sector are part of the job.

Responsibilities

• Design and present solution demonstrations that show the technical capabilities and value of the company's offerings and how they meet customer business needs.
• Build trust with customers' technical and management staff as their advisor.
• Advise customers at a senior technical level and recommend a solution architecture that fits their business challenges.
• Write the technical sections of tenders, RFIs, RFPs and unsolicited proposals covering the company's products and solutions.
• Work with sales colleagues to plan the technical strategy for customer and prospect accounts, shaping how each account is approached and won.
• Work with Customer Success, Product Management and Business Development to represent the customer, and help prepare and submit RFPs and RFIs.
• Meet quarterly and annual sales and operational targets set by management.
• Report to sales leadership on the needs of defence and intelligence customers, including forecasts, pipeline, deal reviews, CRM data and customer feedback.
• You may present to senior government stakeholders within NATO.
• Mentor colleagues and lead their training.

Requirements

• At least 10 years of relevant technical work supporting the NATO community.
• Able to travel, including internationally, up to 25% of the time.
• A bachelor's degree in a relevant field.
• Strong verbal and written communication.
• Professional working proficiency in English, the company's working language.
• Expertise working with GIS and remote sensing users in the defence industry.
• Experience in IMINT, ISR and related fields.
• Experience with QGIS, SocetGXP, ArcGIS, GDAL, Python, other common geospatial software and programming languages, and emerging technologies such as AI and ML.
• Experience designing and presenting complex systems that connect business problems with technology, within organisational goals, budget and scalability needs.
• Able to communicate and coordinate with both technical and non-technical stakeholders.
• Strong problem-solving skills and a proactive approach.
• Able to juggle several tasks, set priorities and manage time well.
• Able to process imagery, manipulate geospatial data, work with APIs and build data pipelines.
• Able to lead technical customer engagements.
• Able to run workshops or training sessions for users.
• Must obtain and keep eligibility for a NATO security clearance.

Conditions

Full-time, remote role based in the Netherlands or Belgium. If you live near an office, you are expected to work from it 3 days a week.

Travel of up to 25%.

The expected starting gross salary range is listed below. Placement within the range is based on objective, gender-neutral factors such as skills, qualifications and experience. The role may also be eligible for discretionary bonuses and or equity.

The role is also eligible for commission on top of the listed salary range.

Applications are reviewed on a rolling basis and the posting may close early once enough suitable applications arrive. Apply as soon as you can. The deadline is 23:45 CET on the date stated below.

Under the San Francisco Fair Chance Ordinance, the company will consider applicants with arrest and conviction records.

The company welcomes applicants who do not meet every listed qualification, and looks for well-rounded people who can contribute beyond the listed duties.

Benefits

• Paid time off including vacation, public holidays and company-wide days off.
• Employee wellness programme.
• Home office reimbursement.
• Monthly phone and internet reimbursement.
• Tuition reimbursement and access to LinkedIn Learning.
• Equity.
• Paid volunteering time off.
• Benefits depend on employment type and location, subject to applicable law and company policy.