Senior Sales Engineer

Description

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.

Game-changers, innovators, culture-lovers—and humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!

Fluence in German is essential for this role.

General Summary:

The Senior Sales Engineer is responsible for providing high quality product demonstrations, serving as a key technical resource and product advisor to sales executives and prospective partners. This role works in partnership with the Sales team to drive the technology evaluation stage of the sales process, driving revenue by consulting with partners and making product recommendations to aid in a successful adoption.

Essential Duties & Responsibilities:

Provides support to the Sales team(s), with a high attention to detail

Researches, analyzes, and documents findings

May coach, review, and/or delegate work to other team members

Provides expert technical training to clients and communicates customer feedback for future product developments

Represents both technical and functional aspects of our suite of products/services and proposes how these benefit prospective customers

Provides exemplary technical expertise and independent creative discretion in producing technical and product demonstrations and presentations

Proactively scopes technical solutions required to align product designs to partners’ businesses by interpreting requirements for larger and complex partner needs

Executes proof of concepts with prospects at both a technical and business level to show value

Exercises discretion and judgement regarding product specifications required to address customer requirements, assess customers’ needs, and recommend solutions that optimize value

Works independently or as part of a sales team with customers to position technology to both business and technical users in a consultative manner and through product capability assessments

Prepares, researches, and provides input into technical RFPs/RFQs

Serves as a key point of contact for cross-functional teams to provide product knowledge and technology expertise through training, coaching, and product support

Pursues and maintains professional and technical knowledge through ongoing training and education

Knowledge, Skills, and/or Abilities Required:

Ability to manage large projects and processes independently with limited supervision

Recognized subject matter expert of applicable work area

Ability to situationally adapt and understand new technology/processes as per business and/or partner requirements

Proven sales track record of success

Ability to identify opportunities and leverage internal and external resources appropriately

Understanding of relevant products and services

Excellent communication, interpersonal, and presentation skills

Ability to articulate partner solution strategies at a technical and business detail level

Ability to remain flexible while learning new products and technologies

Team player with willingness to work both in a team environment as well as independently

Professional presence suitable for interaction in meetings, in-person, or via email, as well as at internal and external facing events

Educational/Vocational/Previous Experience Recommendations:

Bachelor’s degree in related field or equivalent business experience

5+ years of relevant experience

Experience with a business process or management application

Experience with a CPQ tool

Experience with a CRM, such as Salesforce

Preferred: Experience as a Sales Consultant

Preferred: Experience in relevant channels such as MDP, VAR, OE, TSP, Internal IT, and/or MSP+

Fluence in German is essential for this role.

Conditions

Onsite/Hybrid/Remote depending on location

20-30% travel may be required

May require occasional work outside of normal business hours (conferences, events, securing deals, etc.)