Senior Principal Solution Architect, Security and Risk

Description

This role suits a senior principal solution architect who is both a functional and technical expert. You help customers put the company's security and risk offerings to work in line with proven practice, so they reach business goals sooner, and you help grow the practice.

You focus on the customer problems that matter most, support sales cycles, work directly with customers and partners, and carry customer needs back into the company's product, enablement and training teams.

The architect brings design guidance, sector business knowledge, deep product skill, creative problem solving and lasting know-how to customers and partners.

Responsibilities

• Run pre-sales work: sales presentations, solution and scoping workshops, statements of work with clear deliverables and effort estimates, scope boundaries and change order triggers, and sizing engagements alongside services account executives and sales staff.
• Act as a lead on the engagement team, linking risk and security workflow apps to the customer's technology estate and advising on governance good practice.
• Brief senior executives, including CXOs, on the implementation roadmap and change management.
• Work with the platform architect team to flag proactive platform risks in customer environments.
• Direct delivery on major security and risk accounts: lead delivery teams, oversee their work, provide technical expertise, and keep them to delivery standards.
• Design and deliver solutions with architecture built to last, following company technical standards and good practice.
• Create solution designs for common use cases and publish them to solution consultants, the customer community and others.
• Build productive relationships with security and risk product owners and stakeholders to spread awareness of capabilities and roadmaps.
• Host office hours, presentations, webinars and learning sessions for field advisory, delivery and go-to-market staff, showing customer use cases and wins.
• Improve delivery and engagement materials with the customer and partner excellence team.
• Coach and mentor the company's delivery team and partner ecosystem.
• Produce documentation and service offerings that promote the company's services.
• Support other risk and security areas when needed to meet utilization targets.
• Travel up to 20% a year, depending on customer needs and internal meetings.

Requirements

• 12+ years in a professional services organization, or equivalent education and experience.
• 8+ years of consulting and/or configuration work on complex technology, including integrations and portals.
• 5+ years implementing the company's security and risk solutions.
• Strong experience with TPRM, USEM, VR, SIR, IRM (RC, TPRM, BCM), OpsRes and AI Control Tower.
• Strong grasp of risk and security regulation and standards such as FFIEC, DORA, OpsRes, SEC, OCC and SOX.
• Working knowledge of NIST CSF and other industry-specific frameworks.
• Experience across asset management, service management, CMDB, risk and security, and ITOM modules (Event Management, Discovery, CMDB, Service Graph Connectors).
• Strong understanding of Now Assist, RaptorDB and Vault ZTA.
• Experience with cross-functional solutions and architecture in large, heavily regulated enterprises such as FSI and HCLS.
• Experience applying AI to work processes, decision-making or problem-solving, such as AI-powered tools, workflow automation, AI-driven insights, or AI's effect on the function or industry.
• Proven ability to influence and advise senior leaders in a matrixed organization: identify needs, present options with pros, cons and risks, and offer thought leadership to sponsors and stakeholders.
• Customer-centric, willing to go the extra mile and remove obstacles to customer success.
• Able to work with technical and non-technical customers, gather requirements, analyze information and design complete solutions.
• Able to produce visually rich conceptual design documents for readers with varied business and technical knowledge.
• Experience running solution presentations and getting customers to accept designs.
• Skilled at building trust and engaging remote or in-person audiences.
• Able to explain complex ideas through visuals and models, including wireframes, workflows and diagrams.
• Comfortable running projects independently and driving complex issues to resolution.
• Collaborative working style.
• Broad knowledge of leading software platforms.
• Keen to learn new technologies and work on projects that stretch the platform's capabilities.
• Required on Day1: CIS-RC, CIS-VR, CSA.
• Required by Day90: CIS-TPRM, CIS-SIR, Certified Application Developer (CAD).
• Preferred: Certified Technical Architect (CTA) on Day1, or achieved within the first 365 days.
• Working proficiency in CMDB Fundamentals within 90 days.

Conditions

Base pay for this location is $173,200 - $303,100, plus equity when applicable, variable or incentive pay, and benefits.

Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure.

The base pay shown is a guideline; individual total pay varies with qualifications, skill level, competencies and work location, and depends on the geographic location of the role, which may change.

Work persona (flexible, remote or required in office) is assigned based on the nature of the work and the assigned work location. The company may use a third-party service to check the distance between your primary residence and the nearest office.

Benefits

• Health plans, including flexible spending accounts.
• 401(k) plan with company match.
• ESPP.
• Matching donations.
• Flexible time away plan and family leave programs.