Sr. Solutions Engineer

Description

The role comes with full backing from the executive team.

The company is building a cloud security product and is looking for a sales-minded engineer who has consistently beaten territory goals and wants to help grow it into a major cloud security business.

This is a high-impact role with room to grow your career and affect how the business performs.

Responsibilities

• Your first priority is to hit and beat sales targets.
• Explain the main benefits of the company's architecture to target buyers, typically senior security leaders up to CISOs and CIOs.
• Present the cloud security product to prospects, run demos, and gather their technical requirements.
• Shape best practices for presentations, demos and Proof-of-Concept or Value exercises, and help set the overall win strategy.
• Lead POCs and build evaluation test plans with customers and partners, guiding each evaluation to a successful finish.
• Find each customer's needs and position the company's product as the best fit, showing the business value it delivers.
• Explain how competing solutions differ and where the company's product stands out.
• Take an active role in customer success in your region, resolving satisfaction issues and escalating cross-functionally when needed.
• Give the Product Management team feedback on feature requests and product enhancements from your customers.
• Act as the main contact for customers and partners, handling feedback and resolving issues, and speak up for customers when an issue needs help from the HQ Support team.
• Present at conferences and seminars, work trade shows when needed, and respond to RFIs and RFPs.

Requirements

• 7+ years as a solutions or systems engineer, with a proven record of presenting technical content to business executives or architects.
• Strong written and verbal communication, from technical staff up to senior executives, and comfort speaking to internal and external executive audiences.
• The ability to work at every level, from the whiteboard to security architects to influencing CISOs.
• Genuine care for customers, including difficult ones, along with a drive for revenue and growth.
• Hands-on experience installing, configuring and administering Linux, macOS and Windows systems.
• Working knowledge of mobile device technologies (MDM and MAM) and operating systems such as Android and iOS.
• Knowledge of certificates, key management systems, HSMs and related protocols.
• Proven hands-on experience with security products such as web proxies, NGFWs and security gateways, plus remote access and site-to-site VPNs, SAML/SSO, DLP and data security. You can read and write regex.
• Experience with cloud identity providers, SCIM, SIEM, SOAR, EDR and SD-WAN deployments and integrations.
• Experience with Active Directory, including ADFS.
• Experience with public cloud environments: AWS, Azure and GCP.
• Working knowledge of the broader threat landscape, with the ability to explain technology trends and complex behaviour in simple terms.
• Experience selling cloud-based technologies (SaaS, IaaS and PaaS).
• A relevant Bachelor's degree, with a preference for computer science or related degrees.
• Desire: working knowledge of Azure AD is desired.
• Desire: experience scripting in Python and working with REST API frameworks.
• Desire: prior experience with other vendors' cloud security solutions is advantageous.
• Desire: hands-on experience with Bluecoat, Symantec, McAfee, Checkpoint, Cisco and Juniper security products, plus certifications such as CISSP, CCSK, CCSP, CCSE, GCFW, PCNSE, JNCIS-SEC, JNCIP-ENT and GCIH.
• Desire: Agile Scrum certification (CSPO, CSM or CSP) or PMP project management certification.
• Desire: advanced network certifications such as CCNP, CCIE, CCSP or JNCIE.

Conditions

Heavy travel within your territory is required, plus additional travel as needed to support company engagements across the US.

Travel is within the region.