Senior Presales, Systems Engineer

Description

This role is designated remote/teleworker, so you will mainly work from home.

The company helps organisations connect, protect, analyse and act on their data and applications, from the edge to the cloud. The networking group brings together two product lines to offer networking and security solutions for a wide range of customer types.

This senior pre-sales systems engineer role supports the sale and support of these networking and security solutions. You will be a key part of that work, turning business goals into technical designs and showing how the company's offerings differ from competitors'. The team works with fast-moving technology such as multi-cloud, cybersecurity, automation, IoT, AI, machine learning and 5G.

Responsibilities

• Advise on the design, engineering, sale and rollout of complex products, applications and solutions before a sale closes.
• Work with sales teams and strategic and industry partners to judge where the company's products fit, so new and existing customers get sound system designs.
• Prepare workable proposals in answer to RFPs, RFQs and RFIs, using proven methods and tools, in a sales environment focused on growing the networking business.
• Develop and review architecture designs, engineering bills of materials and implementation specifications for next-generation networks.
• Shape customers' technology plans by demonstrating the company's technologies in sales presentations, product demos, proof-of-concept work and trials.
• Build and keep strong working relationships with customer IT decision-makers and the industry partner community.
• Train and support partners and customer engineers.
• Keep up with the industry and with competing products, services and solutions.
• Apply the newest technologies to real customer problems, which builds your own skills over time.

Requirements

• At least 10 years in a technical or pre-sales role, including 5 years as a sales engineer or systems engineer.
• A bachelor's or master's degree in engineering, computer science, information technology or a related field, or equivalent experience.
• Extensive experience designing, engineering or advising on LAN, WAN, campus, data center, security and cloud solutions.
• Extensive experience implementing and running small, medium and large campus and branch networks built on enterprise networking and security products.
• Extensive knowledge of the company's networking product line, key competitors, and how the technology is used in different industries.
• Long-standing, hands-on expertise in routing, switching and security, gained in pre-sales, operations or engineering.
• Strong interpersonal and communication skills, with substantial customer-facing sales experience, including presenting, whiteboarding and engaging executives and C-level leaders.
• Proven ability to learn quickly and apply new protocols and applications to customer situations.
• Deep understanding of routing protocols, including IGPs, EGPs and Layer 2 and Layer 3 VPNs.
• Extensive experience designing data center networks using EVPN/VXLAN, Clos architectures and underlay fabrics.
• Extensive experience designing MPLS and WAN networks with LDP, RSVP, SR-TE and similar protocols.
• Hands-on experience with the company's solutions or those of other vendors.
• Advantage: experience with network security, such as NGFW, UTM, DDoS protection, IPsec, MACsec and SIEM.
• Advantage: experience with management platforms such as Paragon, MIST and Apstra, or equivalent competing products.
• Would love to have: proficiency in AI networking, including RoCEv2, DCQCN, UEC and AI designs at scale.
• Would love to have: experience with emerging areas such as virtualization, VMware, OpenStack, VNFs and containers.
• Would love to have: DevOps automation experience with Python, Chef, Puppet, Ansible, YANG, JSON and NETCONF.
• Would love to have: experience with cloud platforms such as AWS, GCP and Azure.
• Desired: a certification such as JNCIP, JNCIE, CCNP, CCIE or another recognised industry certification.
• A positive attitude, a drive to learn new technologies, and the ability to juggle competing priorities in a demanding environment.
• A commitment to the company's culture and values, and a willingness to champion and model the brand.
• Willingness and ability to travel as business and customer needs require.

Conditions

Remote/teleworker role, mainly working from home.

Job level TCP05, in the sales job family.

Travel is required as business and customer demands dictate.

The expected US pay range is USD 203,000 to 420,000 annually in California. It covers combined base and target sales pay at 100% of the sales plan, split 75% base and 25% target sales pay.

Actual pay may differ based on location, experience, education, training and skill level.

Hiring decisions are based on qualifications, merit and business need, and the company follows the law on use of criminal records; the company is an equal opportunity employer.

Benefits

• Health and wellbeing benefits covering physical, financial and emotional wellbeing for team members and their families.
• Career development programmes to help you reach your goals, including becoming a subject expert or moving into another division.
• US employees can find full benefit details through the company's benefits enrolment information for new hires.