Senior Lab Support Engineer - LCMS

Description

This senior role supports laboratory instruments for a team within the company's laboratory services, which works across laboratory, digital and decentralized clinical trial services.

You will work fully onsite at the bioanalytical laboratory at 8700 Quioccasin Road in Richmond, VA, on first shift (days).

The company accepts applicants from anywhere in the US, but relocation assistance is not provided and any relocation costs fall to the candidate.

Some level of personal protective equipment is required, such as safety glasses, gowning, gloves, lab coats and ear plugs.

Candidates must be legally authorized to work in the United States without sponsorship.

Responsibilities

• Analyze, maintain and improve new and existing laboratory instruments at several sites.
• Write requirements and specifications, and lead validation and qualification of laboratory instruments.
• Work with staff across departments to introduce and support new technologies.
• Coordinate with vendors on demonstration units that could raise sample throughput.
• Carry out preventive maintenance, remedial maintenance, calibration and validation testing on the department's LC/MS (liquid chromatography and mass spectrometry) equipment.
• Troubleshoot, repair and train others on existing instruments.
• Write system documentation, including requirements, specifications, test plans, user manuals and SOPs.
• Oversee the installation of new instruments, train staff and coordinate deployment to operational areas.
• Supervise junior staff doing the same work.
• Find ways to raise instrument performance and productivity.
• Review lab support records for SOP compliance, completeness and accuracy, and report your findings.

Requirements

• A bachelor's degree or equivalent formal academic or vocational qualification.
• At least 8 years of comparable experience giving you the knowledge, skills and abilities for the role.
• A combination of education, training and directly related experience may be accepted in place of the standard requirements in some cases.
• Knowledge of mass spectrometry, liquid chromatography, relational databases, instrument operation, data reduction and troubleshooting.
• Knowledge of systems used at the company or in the CRO and pharmaceutical industry.
• Experience with Sciex and Thermo Fisher mass spectrometers is preferred.
• Strong interpersonal and communication skills.
• Attention to detail and the ability to juggle several tasks.
• Ability to train others and to work well in a collaborative team.

Conditions

Ability to communicate, receive and understand information and ideas with diverse groups of people clearly and reasonably.

Ability to work upright and stationary, or standing, for typical working hours.

Ability to lift and move objects weighing up to 25 pounds.

Ability to work in non-traditional work environments.

Ability to use and learn standard office equipment and technology with proficiency.

May be exposed to potentially hazardous materials, including infectious agents typical of healthcare or laboratory settings.

Ability to perform well under pressure while prioritizing and handling several projects at once.

The estimated salary range for this role in Virginia is $100,000.00 to $125,000.00.

The role may be eligible for a variable annual bonus based on company, team and/or individual performance, in line with company policy.

The company is an equal opportunity employer.

Benefits

• A choice of national medical and dental plans, plus a national vision plan with health incentive programs.
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement.
• At least 120 hours of paid time off, 10 paid holidays a year, and paid parental leave of 3 weeks for bonding and 8 weeks for caregiver leave.
• Accident and life insurance, and short- and long-term disability cover, per company policy.
• Retirement and savings programs, including a competitive 401(k) plan.
• An Employee Stock Purchase Plan (ESPP) letting eligible staff buy company stock at a discount.