You and the process

With a person
Anna, in-house recruiter
9 years hiring engineers
30 minutes with a real recruiter
They read your CV with you, on a call, and say where the offers are being lost.
Didn’t find what you were looking for? Tell us what to build
ServiceNow

Senior AI Solution Architect

  • Office
  • 6+ years

Salary

Not stated

AI summary

For members

The whole posting in a few lines. Sign up to read it here and on every role you open.

Sign Up to Read

Description

Join the pre-sales AI specialists as a Solution Architect. You will work with customers to build solutions together and help grow the company's presence in intelligent automation and generative AI.

Responsibilities

  • Solve business and technical problems with the company's AI product suite, taking into account key regulations, business drivers, changing needs and security.
  • Scope and deliver proof-of-concept and value engagements for prospects.
  • Give demonstrations of the company's AI solutions, both standard and tailored for prospects and current customers, in person or virtually.
  • Support the sales team in driving and closing AI deals, and align your opportunity work and skills with strategic and enterprise accounts.
  • Work with sales and marketing leadership to create sales materials that grow the AI pipeline across the customer base.
  • Run enablement sessions for field Solution Consultants and account teams on the company's AI products and use cases.
  • Speak at marketing events such as user conferences, trade shows and webinars.
  • Keep up with AI industry developments so the solutions you present stay current and competitive.
  • Encourage new ideas and approaches to customer problems using AI, and help build a culture of innovation.
  • Build knowledge and engagement within the team, with customers and across the field.

Requirements

  • 10+ years in presales or consulting, engaging directly with customers in enterprise software environments.
  • 3+ years of technical experience selling AI models, deep learning models and large language models, with a focus on generative AI.
  • Strong presentation skills, able to explain AI concepts clearly and logically to technical and non-technical audiences.
  • Ability to see the wider picture and understand the business drivers behind AI and automation.
  • Development experience on cloud-based AI platforms.
  • Experience with large relational and NoSQL data stores, and with transformation techniques that prepare data for AI models.
  • Certification in a major AI platform, for example Microsoft Azure OpenAI.
  • Experience in value-based or solution selling.
  • Strong grasp of the sales process, and the ability to advise Specialist Sales, account management and the wider sales organisation.
  • Experience at a fast-growing technology company, such as in software, cloud or customer experience.
  • Ability to travel up to 50% of the time to support technical sales activities.
  • Knowledge of NVIDIA LLMs and Microsoft Azure is valued, and so are Python skills.
  • Experience with LLMOps is valued.
  • Experience with the company Predictive Intelligence, Task Intelligence, AI Search and Virtual Agent is highly valued.

Conditions

Work personas are flexible, remote or required in office, and are assigned based on the nature of your work and your work location.

To determine eligibility for a work persona, the company may check the distance between your main residence and its nearest office using a third-party service.

Where you’d work

From the office

About the company

ServiceNow

  • Industry: SaaS

Office in Sydney, Australia

Also hiring in United States, San Diego, United States, United Kingdom and 15 more places

72 of their 224 open roles are remote

Your chances

Worth a look before you spend an evening tailoring a CV for it.

  • 19 checks run
  • 2 red flags

Still hiring?

13 checks

1 red flag

How crowded?

6 checks

1 red flag

Fits Me

How well does this role fit you?

Answer a few questions or drop your CV, and every role gets a fit score with the reasons, this one first.

  • Your field
  • Level
  • Stack
  • Work model
  • Salary floor
  • Must-haves
Details12 facts · Role, Location, Compensation, Employment, Company
Tech stack
  • Python
  • Azure
  • LLMs
Seniority
Senior
Type
Full-time
Industry
SaaS
Specialty
Solutions Engineering
Region
Australia
Show 6 more factsShow less

Role

Category
Solutions & Support
Specialty
Solutions Engineering
Seniority
Senior
Experience
10+ years
Tech stack
  • Python
  • Azure
  • LLMs

Location

Work model
Office
Region
Australia
Office
  • Sydney, Australia

Compensation

Salary
Salary by agreement
Pay period
Annual

Employment

Type
Full-time

Company

Industry
SaaS

Something wrong with this vacancy?

Similar vacancies

Share this vacancy

What's wrong with it?

The employer never sees who reported.

Reason