Sr. Manager, Solutions Architect

Description

At the company, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join the company and do work that matters – to you, to your community, and to the world. Progress starts with you.

The company Government Solutions (VGS) is part of the Commercial and Money Movement organisation within the company. We lead the company efforts to build a business for public sector sales by working with issuer and acquiring banks and other ecosystem partners to solve complex public sector payments challenges that deliver economic, social, and efficiency benefits to individuals and businesses. You will be an integral member of the global VGS team, based in our Sydney office and supporting Australia, New Zealand and the Pacific Islands. The role reports to the Asia Pacific VGS Commercialisation, Go-to-Market, Solutioning and Partnerships Lead, based in Singapore.

Responsibilities

• Partner with sales teams to provide disciplined pre-sales solutioning for priority opportunities in Australia, New Zealand and the Pacific Islands , translating government needs, priorities and use cases into viable, scalable solution approaches.
• Prioritise solutioning support based on commercial value, strategic importance and solution complexity, focusing resources where they can have the greatest impact.
• Lead end-to-end solution architecture , combining relevant the company products, platforms and ecosystem capabilities to ensure solution-market fit for government use cases, technical feasibility, delivery readiness and clear implementation pathways.
• Drive solutioning effectiveness across supported opportunities, maintaining visibility of solutioning progress, key dependencies and outcomes, and proactively identifying and resolving solution-related barriers to implementation and execution.
• Co-create innovative solutions with ecosystem partners , combining the company and partner capabilities and applying approaches such as human-centred design, minimum viable product capabilities and rapid prototyping.
• Provide thought leadership on government payments and digital solutions combining deep knowledge of the company capabilities with an understanding of government priorities, national payments infrastructure and broader technology and payments trends.
• Contribute solution expertise to go-to-market strategies, market roadmaps and commercialisation plans , working across Sales, Product, Client Services, Risk, Legal, Privacy, Government Engagement and other relevant teams to ensure solutions are commercially viable, implementable and scalable.
• Regionalise and apply scalable tools, solution architectures and playbooks supplied by the VGS Global Solutions team, adapting them to Australia, New Zealand and Pacific Islands market requirements, and developing repeatable solution models for priority government use cases across the region.
• Identify product and capability gaps , translating government and partner needs into clear requirements and working with the VGS Global Solutions team to inform prioritisation , development and solution evolution.
• The company requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
• The company requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Requirements

• 8 years of relevant work experience with a Bachelor’s Degree, or at least 6 years of work experience with an Advanced Degree (e.g. Master’s/MBA/JD/MD), or at least 4 years of work experience with a PhD.
• 5+ years of experience in solution architecture, solution engineering, technical consulting or a related client-facing solutioning role, ideally within payments, financial services, technology, consulting or the public sector.
• Strong pre-sales and solution-design experience, with proven ability to translate complex client needs and use cases into viable solution architectures, capability requirements and implementation approaches.
• Strong knowledge of digital and payments architecture, including APIs and SDK integration, platform and application integration, mobile/web technologies and relevant payment infrastructure. Experience with areas such as real-time payments, Open Banking/Open Finance, digital identity or digital platforms is preferred.
• Experience designing solutions that combine proprietary products and platforms with third-party or ecosystem-partner capabilities.
• Ability to assess technical feasibility, integration dependencies, implementation considerations and scalability of complex solutions.
• Experience applying human-centred design, MVP, rapid prototyping or similar approaches to solution development and validation.
• Comfortable and proficient in embedding AI tools into day-to-day work, using them effectively to accelerate research, analysis, solution development, documentation and other workflows while applying appropriate judgement and validation to outputs.
• Strong client and executive-facing communication skills, with demonstrated ability to communicate complex technical concepts clearly and influence stakeholders across a matrixed organisation.
• Proven ability to navigate complex and ambiguous problems, balance commercial and technical considerations and drive solutions towards execution.
• Experience working with governments or public-sector clients, government payments, digital government or national payments infrastructure is preferred, as is experience in ecosystem partnership development or commercial solutioning within payments or technology.
• The company is an EEO Employer