Salesforce Technical Lead

Description

Senior Manager level role on the Customer Transformation team in Pōneke / Wellington.

You will create scalable Salesforce solutions that deliver measurable business value, acting as a technical lead in a close-knit team.

The work spans many industries and uses current Salesforce technology on end-to-end transformation projects that involve AI and new ideas.

You will engage directly with clients and senior stakeholders to solve difficult problems and build high-impact digital experiences, alongside functional consultants, architects and developers.

Responsibilities

• Work with senior stakeholders through the full project lifecycle so technical solutions support strategic goals.
• Design, build and deploy scalable architectures across Sales Cloud, Service Cloud and Experience Cloud.
• Build custom functionality with Apex, Lightning Web Components (LWC), Visualforce and Salesforce APIs.
• Connect Salesforce with external systems using REST and SOAP APIs and middleware.
• Turn complex business needs into practical technical designs with solution architects, functional consultants and client teams.
• Lead solution design reviews, code reviews, testing and deployments using DevOps practices and CI/CD pipelines.
• Diagnose and fix technical issues, and improve platform performance, security and scalability.
• Own technical governance and best practice across projects, and drive continuous improvement.
• Use AI and emerging technology to speed up delivery, raise quality and add innovation.
• Mentor and coach consultants and technical staff to build collaboration, learning and technical excellence.
• Keep up with Salesforce capabilities, integration technology and digital transformation trends to bring new ideas to clients.

Requirements

• More than 8 years delivering complex Salesforce technical solutions in consulting or enterprise settings.
• Experience delivering in public sector environments, performing well under pressure, working independently and keeping projects moving.
• Familiarity with Salesforce industry features, including Business Rules Engine, Data Processing Engine, Discovery Framework and Action Plans.
• Expert skill in Apex, Lightning Web Components (LWC), Visualforce and Salesforce APIs.
• Extensive hands-on experience with Sales Cloud, Service Cloud and other key Salesforce products.
• Deep knowledge of Salesforce integration patterns, APIs and middleware.
• Proven skill in DevOps methods, version control and CI/CD pipeline setup.
• Demonstrated ability to use AI, automation and emerging technology to speed up delivery, improve customer experience and create client value.
• Strong problem-solving, with a record of turning complex business challenges into scalable technical solutions.
• Clear communication and stakeholder management, explaining complex technical ideas to non-technical audiences.
• Interest in technology and ongoing learning, with a drive to deliver strong client outcomes.
• Highly valued: experience with Salesforce Public Sector Solutions (PSS).
• Strongly preferred: certifications such as Platform Developer I/II, OmniStudio, Application Architect, Data Architect or System Architect.

Conditions

Based in Pōneke / Wellington on the Customer Transformation team, at Senior Manager level.

Travel requirements are not specified.

Visa sponsorship is not available.

This role requires an independence review.

The role may close before the listed date if a suitable candidate is found.

Secure AI-enabled tools may support parts of recruitment, but people review all applications and make the decisions.

Benefits

• Discretionary bonus opportunities and generous referral bonuses.
• Retail discounts and deals.
• Access to a global network, leadership development, A.I. tools and training, and formal learning pathways.
• $250 annual wellbeing allowance.
• Life and income protection cover.
• Sonder, EAP and Headspace support.
• 15 days' paid sick leave.
• Group-rate health insurance, subject to eligibility.
• Flexible working and a supportive coaching culture.
• Two paid recognition days off each year during the annual summer shutdown.
• Option to buy up to two extra weeks of annual leave.
• Paid parental leave for all parents, with flexible options and financial planning support.
• Inclusive networks and paid volunteering leave.