Regional Product Manager (Protein Diagnostics)

Description

The role is a standard Monday to Friday position based in an office.

The Regional Product Manager for North America owns the commercial performance, growth, lifecycle and customer uptake of the PDX product range in the US and Canada. You act as the regional business owner for assigned products and turn global strategy into local action, keeping customer needs, market conditions, reimbursement and sales targets in view.

You work with global product management, commercial leaders, regional marketing, medical and scientific affairs, market access, supply chain, regulatory, quality, technical support and field applications teams to drive revenue, grow market share and improve customer satisfaction. The work blends product strategy with hands-on execution across launches, portfolio decisions, customer work, field support and commercial projects.

You lead complex cross-functional initiatives, influence senior stakeholders, and look for ways to speed growth, lift adoption and strengthen portfolio results in North America.

Responsibilities

• Build and carry out North American product strategies that match global goals and regional demand.
• Own regional portfolio results, covering revenue, market share, profitability and adoption.
• Manage the product lifecycle, including launches, line extensions, portfolio changes and end-of-life planning.
• Spot market openings, competitor moves, reimbursement shifts, unmet customer needs and new industry developments.
• Write business cases and growth plans that support investment and commercial priorities.
• Work with North American commercial leaders on growth strategy.
• Set regional positioning, value propositions, pricing recommendations and go-to-market plans.
• Support strategic account planning and engagement with health systems, integrated delivery networks (IDNs), academic medical centers, national reference laboratories and community laboratory networks.
• Analyse market, customer and financial data to find opportunities and improve performance.
• Track key performance indicators and recommend corrective steps when needed.
• Lead regional launches and commercial initiatives in the US and Canada.
• Coordinate launch readiness across sales, marketing, supply chain, regulatory, quality, market access and customer support.
• Build regional launch plans, customer communications and adoption programs.
• Measure launch results and act to speed market uptake.
• Serve as a key customer-facing contact for the assigned portfolio across North America.
• Turn customer feedback into practical business recommendations.
• Support customer onboarding, implementation, validation and workflow improvements.
• Take part in customer meetings, advisory boards, congresses, webinars and education programs.
• Build strong relationships with key opinion leaders (KOLs), strategic customers, professional societies and industry stakeholders.
• Develop and deliver product, workflow and competitive training for North American sales and support teams.
• Create and maintain sales tools, training materials, FAQs and customer resources.
• Make sure field teams have the knowledge and materials to position and support the portfolio.
• Support product demonstrations, evaluations and customer implementations.
• Work with supply chain and operations on availability, allocations, forecasting, inventory and supply continuity.
• Coordinate customer messages on availability, launches and issue resolution.
• Support complaint escalations and product investigations under the Quality Management System.
• Work with regulatory and quality teams to stay compliant with FDA, Health Canada and applicable healthcare rules.
• Drive continuous improvement to raise customer experience and operational efficiency.
• Lead cross-functional teams toward strategic business goals.
• Influence regional and global stakeholders to align priorities.
• Act as the North American link between global product management and commercial teams.
• Contribute to annual operating plans, forecasts, business reviews and long-range planning.

Requirements

• A bachelor's degree in life sciences, clinical diagnostics, biotechnology, marketing, business administration or a related field.
• 8+ years in product management, product marketing, commercial strategy, sales leadership or related roles in life sciences, diagnostics, medical devices or healthcare.
• Proven record of managing a product portfolio and driving commercial growth.
• Experience launching and commercialising products in the US and/or Canada.
• Experience in regulated healthcare, diagnostics or clinical laboratory settings.
• Strong strategic thinking and business judgement.
• Deep expertise in product lifecycle management.
• Strong skills in finance, forecasting and portfolio management.
• Excellent project and stakeholder management.
• Strong analytical and problem-solving skills.
• Clear communication, presentation and influencing skills.
• A customer-first approach and strong relationship-building.
• Ability to juggle several priorities in a complex commercial environment.
• Confident leadership that influences without direct authority.
• Proactive, results-driven and accountable.
• Preferred: an MBA, an advanced scientific degree or equivalent business experience.
• Preferred: knowledge of reimbursement, laboratory economics and healthcare market dynamics.

Conditions

The estimated salary range for this role based in Nevada is $103,100.00, $154,700.00.

The role may be eligible for a variable annual bonus tied to company, team and/or individual results, under company policy.

Standard working hours are Monday to Friday, and the role is office-based.

Benefits

• Choice of national medical and dental plans, plus a national vision plan with health incentive programs.
• Employee assistance and family support, including commuter benefits and tuition reimbursement.
• At least 120 hours of paid time off, 10 paid holidays a year, and paid parental leave of 3 weeks for bonding and 8 weeks for caregiving.
• Accident and life insurance, plus short- and long-term disability cover under company policy.
• Retirement and savings options, including a 401(k) plan for US employees.
• Employee stock purchase plan (ESPP) letting eligible staff buy company stock at a discount.