Director of Product Management

Description

The company is the intelligent orchestration platform for DevSecOps. The company enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust the company to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. The company is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

Fortune 500 is a registered trademark of Fortune Media IP Limited, used under license. Claim based on the company data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of the company.

An Overview of This Role

As Director of Product, SaaS Platforms, you'll own the product direction and business outcomes for the company's software as a service (SaaS) environments: the company's site, our multi-tenant platform, and the company Dedicated, our single-tenant offering. You'll connect reliability, scalability, and operability with the commercial decisions that make these platforms sustainable businesses.

Your scope spans both platforms, not a single feature roadmap. On the company's site, you'll guide growth through better customer isolation and additional cells, alongside rate limits, usage limits, and monetization. On the company Dedicated, you'll help scale it to hundreds of customers through automation, customer self-service, and closer alignment with the company's latest releases. You'll balance customer needs with operating costs and gross margin.

This director-level role starts as an individual contributor. It's remote and open to candidates based in the United States or Canada, with no specific time zone preference.

The SaaS platform portfolio brings together the company's site and the company Dedicated. The work spans shared-platform growth, single-tenant operations, and the tools customers use to manage their environments. The challenge is to improve the customer experience and platform capabilities while building a scalable, financially sustainable operating model for each offering.

At the company, our mission is simple: to enable everyone to contribute to and co-create the software that powers our world. Our platform brings together development, security, and operations, helping teams collaborate throughout software delivery.

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$203,200 - $345,600 USD

How the company Supports Full-Time Employees

Benefits to support your health, finances, and well-being

Flexible Paid Time Off

Team Member Resource Groups

Equity Compensation & Employee Stock Purchase Plan

Growth and Development Fund

Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: the company hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Responsibilities

• Set the product strategy and roadmap across the company's site and the company Dedicated, connecting platform capabilities to customer and business outcomes.
• Drive improvements in platform reliability, scalability, and operability, including better separation between customers and expansion of the company's site's cell-based architecture.
• Define the company's site's rate limits, usage limits, and related monetization approach.
• Scale the company Dedicated through maintenance-window automation and other operational improvements, while controlling costs and improving gross margin.
• Expand customer self-service through Switchboard, giving customers tools to monitor, observe, and operate their Dedicated tenants.
• Guide capabilities such as customer-initiated disaster recovery and geographic redundancy, and enable earlier access to beta features on the company Dedicated.
• Reduce the delay between the company releases and their availability on Dedicated.
• Own the business side of the portfolio as well as the technical product direction, developing profit and loss (P&L) ownership for both platforms and helping establish the company's site as a P&L business.
• What You'll Bring
• Experience leading a product portfolio at director level or with comparable scope, setting direction across multiple related products rather than a single roadmap.
• Technical product experience with cloud platforms, infrastructure, or SaaS environments, including the tradeoffs involved in reliability, scalability, and operations.
• The ability to connect product decisions to commercial outcomes, including monetization, operating costs, and gross margin.
• Experience translating complex platform challenges into product priorities and working across teams to deliver them.
• The ability to lead through product direction and influence in a director-level individual contributor role.
• Direct ownership of a product P&L is particularly valuable. Experience in an organization actively adopting artificial intelligence (AI) would also be helpful.