Quality Engineering Manager, CI/CD

Description

About FIS

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role

As a Manager, Software Engineering, you will lead the design, development, and delivery of scalable, efficient software systems aligned with FIS technology objectives. You will guide software architecture, cloud computing activities, application reliability, and continuous improvement while partnering with cross-functional teams and application users. You will also manage a small to mid-sized technical team, direct short-term strategy execution, and help deliver significant projects within defined budgets.

Current and future sponsorship are not available for this position

Jacksonville, FL Hybrid (three days in-office, two days virtual)

Our team is composed of talented Software Developers & Quality Engineers who work collaboratively to deliver high-quality software solutions that support key banking and financial operations. We focus on building scalable, secure, and efficient systems that meet the evolving needs of our clients and internal stakeholders.

What you will be doing

Defining and leading quality engineering strategy across multiple products or portfolios.

Ensuring quality is embedded throughout the SDLC.

Improving stability, reducing defects, and driving predictable releases.

Partnering with product and engineering leadership.

Building and leading QA organizations.

Primary Responsibilities

Define and execute end-to-end QA strategy.

Lead quality engineering across multiple teams/products.

Drive defect reduction and release readiness.

Establish QA governance and standards.

Implement quality gates and CI/CD automation.

Manage test data and environments.

Improve platform stability using quality metrics.

Coach and develop QA leads and engineers.

Required Qualifications

8+ years in Quality Engineering.

5+ years in QA leadership overseeing multiple products or portfolios.

Experience creating enterprise-scale QA strategies.

Strong release governance and test management background.

Experience integrating automation into CI/CD pipelines.

Vendor/team governance experience.

Strong leadership and stakeholder-management skills.

Added bonus if you have

Digital banking, payments, or financial services.

SWIFT knowledge.

Quality metrics–driven improvement programs.

Security, resilience, and vulnerability testing.

Benefits

• Flexible and creative work environment.
• Diverse and collaborative atmosphere.
• Professional and personal development resources.
• Opportunities to volunteer and support charities.
• Competitive salary and benefits.