Quality Engineer II - JDAS

Description

The company provides engineering, supply chain and manufacturing services to major global brands.

It has operated for 60 years and runs more than 100 sites around the world.

This Quality role gives technical support and leadership across quality systems, manufacturing processes, supplier quality, customer quality issues and corrective action work.

You will push continuous improvement, help meet compliance obligations, and work with several functions to keep product quality and customer satisfaction high.

Responsibilities

• Write and maintain QA plans and process routings that match what actually happens on the production floor.
• Help with quotes by taking part in designing, developing and rolling out processes.
• Improve inspection methods by building inspection aids, work instructions and inspection guidelines.
• Create and deliver specialized quality training for the functions that need it.
• Review quality documents and records on a regular schedule.
• Build and run systems for storing, organizing and retrieving documents.
• Examine discrepancies raised by customers and suppliers, and lead corrective and preventive actions.
• Follow corrective actions until they are effective and formally closed.
• Analyze trends in defects from customers, suppliers and internal production.
• Join vendor surveys and supplier quality assessments when needed.
• Work ahead of problems with suppliers to raise process and quality performance.
• Make sure company policies, procedures and quality management system rules are followed.
• Support compliance with ISO, EN4600, GMP and other applicable regulatory or quality standards.
• Oversee departmental quality work and give technical guidance to Quality Engineering staff.
• Give customers technical help on quality concerns.
• Use SPC data and corrective action tracking tools to drive quality gains.
• Set up meetings, procedures and team efforts that advance corrective and preventive action programs.
• Act as the main contact between the company, customers and suppliers on quality matters.
• Back continuous improvement across manufacturing and quality systems.
• Strengthen the technical support capability of the Quality organization.
• Follow all safety and health rules for this role.
• Follow every procedure in the company security policy.
• Take on other duties as assigned.

Requirements

• You hold a bachelor's degree.
• You have at least two years of related experience in quality engineering, quality assurance, manufacturing engineering, supplier quality or a similar field.
• You know quality assurance and quality engineering principles.
• You understand manufacturing processes, product quality requirements and quality management systems.
• You have written and maintained QA plans, process routings and quality documents.
• You know corrective and preventive action methods.
• You are comfortable with SPC tools and quality data analysis.
• You can investigate defects, find root causes and put fixes in place.
• You have analyzed trends and read quality performance metrics.
• You understand supplier quality management and how to improve supplier performance.
• You can assess inspection processes and write inspection instructions and quality aids.
• You know ISO, EN4600, GMP and other quality system requirements.
• You think analytically and solve problems well.
• You juggle several projects and priorities at once.
• You stay organized and detail-focused.
• You communicate clearly in speech and writing.
• You can talk effectively with customers, suppliers, production teams and leaders.
• You can build and teach technical training.
• You build collaboration and working relationships well.
• You use Microsoft Office and quality management software.
• You read technical drawings, specifications, procedures and customer requirements.
• You work well alone and in a team in a busy manufacturing environment.
• Preferred: a degree in quality, engineering, manufacturing, industrial technology or a related technical field.
• Preferred: experience supporting manufacturing, quality systems or continuous improvement.
• Preferred: experience with corrective and preventive action programs.
• Preferred: experience supporting ISO-compliant quality management systems.
• Preferred: experience with SPC, CAPA, root cause analysis, FMEA and continuous improvement methods.
• Preferred: experience working directly with customers and suppliers on quality issues.
• Preferred: experience in electronics manufacturing, aerospace, defense, medical device or other regulated industries.
• Preferred: ASQ certification such as CQE or CQA.
• Preferred: experience leading quality improvement and cross-functional projects.
• Preferred: knowledge of Lean Manufacturing and Six Sigma.

Conditions

U.S. citizenship is required to obtain the site-specific security clearance.

Benefits

• Growth, stability and challenging work.
• Medical, dental, prescription drug and vision insurance, with HRA and HSA options.
• 401K match.
• Employee stock purchase plan.
• Paid time off.
• Tuition reimbursement.
• Life, AD&D and disability insurance.
• Commuter benefits.
• Employee assistance program.
• Pet insurance.
• Adoption assistance.
• Annual merit increases.
• Community volunteer opportunities.