Principal Technical Program Manager, IT Strategy Planning and Delivery

Description

The company is building its enterprise AI roadmap, and this principal technical program manager role sits in its IT strategy planning and delivery organization.

You will set the strategic direction and carry out the plan for enterprise software platforms alongside key business units.

The work covers enterprise AI and platform solutions, developed with engineering and leaders from other functions.

You will report to a project steering committee on major decisions and receive mentorship from it.

Responsibilities

• Set the strategic roadmap and deliver it across enterprise software platforms with core business units.
• Run several complex programs and projects at once, from start to finish.
• Work with engineering and cross-functional leaders to create new approaches to enterprise AI and platform problems.
• Agree project scope, success measures, budget and resourcing with key partners.
• Spot dependencies and risks across teams early and lead the work to handle them.
• Send regular project updates to partners covering scope, budget and delivery speed, so expectations stay aligned.
• Bring critical decisions to the steering committee.
• Build working relationships with teams and leaders at every level of the organization.

Requirements

• A bachelor's degree in computer science or a related technical field, or equivalent experience.
• At least 15 years in IT, including more than 10 years directing complex technical programs in enterprise settings that change quickly.
• 3-5 years of program management in AI and enterprise applications.
• Working technical knowledge of AI concepts, including generative AI, AI agents and AI Ops, and of enterprise products.
• Expertise in agile delivery is essential.
• Solid experience with data analytics and visualization.
• Able to deliver solutions efficiently while managing shifting priorities.
• Strong written and verbal communication and presentation skills, with the ability to connect high-level strategy to detailed execution.
• Works well with IT and business leaders to clear blockers and move projects forward.
• Ways to stand out: a record of building and shipping AI products and platforms.
• Ways to stand out: experience delivering AI solutions, preferably in supply chain, that improve efficiency.
• Ways to stand out: experience leading critical production systems with site reliability engineering (SRE) practices to drive operational excellence.
• Ways to stand out: strong analytical skills for interpreting complex data, drawing actionable insights and making data-driven decisions.
• Ways to stand out: performs well in changing conditions and adjusts quickly to new priorities and demands.

Conditions

The base salary is set by location, experience and the pay of people in similar roles, and falls between 240,000 USD and 379,500 USD.

Applications are accepted until at least October 26, 2026.

This posting is for an existing vacancy.

The company uses AI tools in its recruiting process.

The company is an equal opportunity employer and does not discriminate on any legally protected basis.