Principal Site Reliability Engineer

Description

The role is hybrid, with an average expectation of about two days per week in an office.

The company offers edge-to-cloud products that help customers connect, protect and analyze their data and applications, and turn those insights into results.

You will design, build and tune cloud infrastructure and deployment systems, with a direct effect on scale, security and operating efficiency across the platforms.

You will design, build, troubleshoot and debug software, including operating systems, compilers, networking tools, utilities, databases and internet-related tools, and you will assess hardware compatibility and can influence hardware design.

Your work affects the technical parts of the company's products, solutions and services on an ongoing basis. You bring advanced expertise to complex business problems and are recognized as a subject matter expert. You advise functional and technical project teams, may join cross-functional efforts, make significant independent decisions about how to reach goals, and may lead and mentor others.

This position is in engineering at job level TCP05.

Responsibilities

• Refine infrastructure as code and push its best practices across teams.
• Make cloud infrastructure scalable, secure and cost-effective.
• Build internal tooling that simplifies cloud platform operations.
• Improve CI/CD pipelines and deployment workflows using FluxCD and Jenkins.
• Find and fix container image vulnerabilities, and standardize how remediation is handled.
• Produce Amazon Machine Images that follow CIS and STIG benchmarks.
• Strengthen monitoring, alerting and observability with Prometheus, Grafana and logging tools.
• Resolve complex production incidents to keep systems reliable and customers satisfied.
• Tune distributed systems such as Apache Kafka and Cassandra.
• Work with development, security and operations teams so infrastructure fits application needs.

Requirements

• At least 10 years of hands-on work in infrastructure operations, DevOps or site reliability engineering.
• Proficiency with Linux, especially Debian-based distributions.
• Strong experience with cloud platforms such as AWS and GCP.
• Expertise with Infrastructure as Code tools such as Terraform, Packer and Ansible.
• Solid programming in Python, Golang or both.
• Deep understanding of containers (Docker, Container) and orchestration with AWS EKS and GCP GKE.
• Experience with GitOps workflows.
• Proven record of building and maintaining CI/CD pipelines.
• Strong security background and familiarity with security programs.
• Experience with monitoring and logging tools such as Prometheus, Grafana and ELK.
• Knowledge of relational (SQL) and non-relational databases.
• Excellent problem-solving and debugging skills, with a strong sense of ownership.
• Experience managing distributed systems such as Apache Kafka and Cassandra.
• Clear communicator and collaborative team player.
• Preferred: experience contributing to open-source projects.
• Preferred: background in security engineering or related disciplines.

Conditions

The role is hybrid, with an average of about two days per week in an HPE office.

Attending the San Juan office twice a week is mandatory.

The position is based in Puerto Rico.

The company is an equal opportunity employer that makes decisions on qualifications, merit and business need, and it follows laws on the use of arrest and conviction records.

Benefits

• Comprehensive health and wellbeing benefits covering physical, financial and emotional wellbeing.
• Career development programs, whether you aim to become a knowledge expert in your field or move into another division.
• Flexibility to manage work alongside personal commitments.