Principal Program Manager

Description

The company provides engineering, supply chain and manufacturing services to large global brands. It has operated for 60 years across many industries and runs more than 100 sites worldwide, offering both scalable and customized solutions.

The role is Principal Program Manager, a senior project management position.

Responsibilities

• Run large, complex programs, including contingency planning and issue resolution.
• Make sure all programs and projects follow standard procedures and governance for managing and deploying programs.
• Build a solid understanding of the program vision and roadmap, and track links between products and programs.
• Spot chances to simplify or align work across internal and external customer teams.
• Work with business unit leaders on resourcing strategies that support both projects and day-to-day operations.
• Lead the most effective delivery of projects within the division.
• Review and monitor project health alongside project and program managers.
• Set up and use metrics that track performance, measuring variance in scope, schedule, cost and quality against baselines.
• Track resource usage and keep it optimized.
• Ensure project and program status reports are accurate and that measurable metrics match program objectives.
• Deliver projects within the standards and procedures set by the company and the customer.
• Put customer issues first, solving problems quickly and effectively.
• Drive continuous improvement through trend analysis and metrics management.
• Work with communications, stakeholders and management to stay informed and assess program effectiveness and business impact.
• Follow all company security policy procedures.
• Keep milestones and deliverables at the agreed grade and quality.
• Set up an engagement model with key stakeholders to manage expectations, drive decisions, resolve issues and correct course when needed.
• Ask Business Units, peers and customers for ongoing feedback.
• Work with product and application owners to secure and align cross-functional, cross-domain delivery teams.
• Manage dependencies across programs within your portfolio and with other portfolios.
• Handle communication with stakeholders about release plans and deliveries, including regular global contact with adjacent portfolios, programs and external parties.
• Identify program blockers and escalate them to the right people or groups.
• Plan program schedules and resources, covering timing for key milestones and the effect of key interdependencies.
• Assess projects to evaluate overall program performance and risk.
• Take on other duties as assigned.

Requirements

• A bachelor's degree.
• 15+ years of program or project management experience.
• Prior experience in customer-facing roles.
• Strong operational and financial knowledge.
• Strong implementation skills that make sure programs and policies support business objectives and initiatives.
• Ability to work across different country cultures, company divisions and internal hierarchies.
• Sound judgment and initiative in solving problems.
• Solid knowledge of the company's products, services and processes, and the ability to learn more, and to use the organization's resources.
• Consultative skills for understanding what customers really need.
• Proven ability to build matrixed, cross-organization programs and best practices, communicating across business and technology stakeholders in several regions.
• Strong written and spoken communication skills.
• Strong interpersonal and influencing skills to build relationships, lead negotiations and form partnerships with stakeholders at every level.
• Problem-solving leader with proven team leadership.
• Ability to manage several projects and tasks at once and switch between them quickly.
• Proficiency with PCs, Microsoft Office (Excel, Word, PowerPoint) and email.
• Track record as a strong, professional, reliable leader who is hard-charging, detail-oriented, creative and calm under pressure, with a can-do attitude.
• Strong comprehension for understanding, developing and applying solutions.
• Preferred: a master's degree.
• Preferred: PMP certification.
• Preferred: previous experience in electronics manufacturing.

Conditions

This is a senior-level role.

Equal opportunity employer.