The company designs and supports gas turbine engines for civil aircraft. This role sits in the services engineering group and focuses on the company's mature civil engine fleet.
The job category is Engineering for Services. The posting went live on 26 Oct 2026.
Responsibilities
Answer day-to-day technical questions from customers and work with engine maintenance centers.
Lead in-service engine event investigations and support safety investigations.
Track and report fleet reliability to people inside and outside the company.
Lead cross-functional groups from design, failure analysis and customer service to investigate and fix gas turbine hardware issues quickly, and keep customers informed of progress.
Watch fleet reliability trends and work with service engineering, customer managers, maintenance engineering and airline operators to resolve technical problems.
Take part in product safety board reviews and in-service reviews with regulators and airworthiness authorities.
Support overhaul facilities and customer sites when needed, and find ways to cut costs across the engine lifecycle.
Draft changes to technical publications, including service bulletins and engine, engine maintenance, aircraft maintenance and fault isolation manuals.
Requirements
Hold a bachelor's degree in science, technology or engineering and have at least 1 year of engineering experience, or hold a master's degree in one of those fields, or hold a JD or PhD in one of those fields.
Be a U.S. citizen or a U.S. permanent resident.
Preferred: experience troubleshooting and resolving problems.
Preferred: strong written and spoken communication, with project and time management skills.
Preferred: experience writing technical reports and giving customer presentations.
Preferred: familiarity with Teamcenter.
Conditions
Hybrid role with 3 office days a week.
Based in Indianapolis, IN.
Travel of less than 10%, domestic and international, to engine maintenance centers and customer sites.
Annual pay range of $78,918 to $128,242.
Pay for remote employees depends on the state where they live and may differ from the posted range.
Relocation assistance is available where applicable.
Closing date: 6 Nov 2026.
Benefits
Total rewards package with base pay and a discretionary bonus plan.
Eligible employees may enroll in health, dental, vision, disability, life and accidental death and dismemberment insurance, plus a flexible spending account and a health savings account.
A 401(k) retirement plan with a company match, an Employee Assistance Program, paid time off, certain paid holidays, paid parental and family care leave, tuition reimbursement and a long-term incentive plan.
Available options depend on factors such as hire date, employment type and collective bargaining agreements.