Lead UX Designer

Description

You will lead and contribute to the design of the company's digital products, from early ideas through wireframes, prototypes and high-fidelity screens.

You will work alongside product, engineering and UX research colleagues. This role sits in the Technology job family, within Digital Design Engineering.

The company uses automated processing, including AI, to match candidates' skills to job openings, and can match you to other suitable roles if you opt in. People make all hiring decisions, and the company does not rely on automatic or autonomous decision-making. Illinois residents receive a separate AI notice.

Responsibilities

• Lead design work across the full UX process, from ideation and wireframing to prototyping and high-fidelity design.
• Build wireframes, prototypes and high-fidelity designs in Figma, using the established Design System.
• Co-create ideas, approaches and solutions with research, senior stakeholders, product managers and engineers.
• Base designs on best practice, using research and testing to inform and validate them.
• Question the status quo and push the group to address root causes for the best outcome for users.
• Give and receive feedback in a positive, constructive way.
• Hand off high-quality design assets to engineering, with clear guidance so every detail is understood.
• Support engineering through the build with regular UX review checkpoints to check quality and that the system matches the design.
• Stay current with UX practices, innovations and tools.
• Make sure all designs meet ADA and WCAG accessibility standards.
• Manage risks so timelines are met, and escalate when needed.
• Coach, train and develop junior team members by setting an example.
• Help resolve conflicts between colleagues or stakeholders constructively.
• Take a leading role in the wider UX community and help define company standards and practices.

Requirements

• 10+ years of overall experience.
• 7+ years of industry UX design experience.
• Bachelor's degree or equivalent experience.
• Strong attention to detail, analytical skills and problem-solving ability.
• Experience on complex enterprise-scale or consumer design projects.
• Creative flair and a good eye for design.
• Excellent written and verbal communication skills.
• Outstanding Figma skills.
• Experience working with and contributing to design systems.
• Proven ability to use AI-enabled design tools and workflows strategically, such as generative design, AI-assisted prototyping and intelligent design systems, with the judgment to guide teams in adopting them responsibly and effectively.
• Desirable: experience in financial or complex applications.
• Desirable: experience with agile methodology.
• Desirable: financial services and commercial banking experience.
• Desirable: master's degree, which is preferred.

Conditions

This is a full-time role based in Tampa, Florida, United States.

The salary range for this location is $153,600.00 to $230,400.00.

Review the company's EEO policy statement and Know Your Rights poster.

Benefits

• Medical, dental and vision coverage.
• 401(k) plan.
• Life, accident and disability insurance.
• Wellness programs.
• Paid vacation, sick leave and paid holidays.
• Eligible employees may receive discretionary and formulaic incentive and retention awards.
• Offerings vary by jurisdiction, job level and date of hire.