Lead Devops Engineer

Description

The network product services DevOps group is hiring DevOps engineers for a growing team that builds, deploys and maintains network automation software.

You will work with developers, architects, site reliability engineers, operations and IT security to keep systems robust, scalable and secure.

A main focus is adding agentic workflows and AI-driven automation to the DevOps pipelines, such as intelligent ticket triage, automated incident response and self-healing infrastructure.

The role needs solid DevOps and networking knowledge, plus a commitment to reliable incident support for production systems.

The company is a leading global financial markets infrastructure and data provider with 25,000 people across 65 countries. Its India team is Great Place to Work certified (Jun '25 to Jun '26).

Career stage: Senior Associate. Location: Bengaluru, India.

Responsibilities

• Build and maintain CI/CD pipelines that automate building, testing and deploying network automation products.
• Write and maintain Infrastructure as Code using tools such as Terraform, Helm charts, CloudFormation and Ansible.
• Automate infrastructure provisioning, configuration management and application deployments.
• Keep raising automation coverage to cut manual work and improve reliability.
• Deploy, run and optimise cloud infrastructure on Azure, AWS or GCP.
• Run containerised workloads on Kubernetes and Docker with high availability and scalability.
• Set up monitoring, logging and alerting with tools such as Prometheus, Grafana and Datadog.
• Work with security teams to apply and maintain security practices across all infrastructure.
• Support network automation products, including how the DevOps infrastructure connects to network components.
• Fix issues in network automation platforms and their links to the underlying infrastructure.
• Join a 24x7 on-call rotation to support production systems.
• Respond to production incidents, run root cause analysis and put preventive measures in place.
• Write runbooks, standard operating procedures and post-incident reports.
• Work with software development teams so applications integrate and deploy smoothly.
• Work with SRE and operations teams to improve reliability and performance.
• Take part in Agile ceremonies, including sprint planning and retrospectives.
• Keep up with new DevOps tools, technologies and practices.

Requirements

• A bachelor's degree or equivalent experience in computer science, engineering or a related field.
• Proven experience in DevOps, site reliability engineering or a similar role.
• Strong hands-on work with CI/CD tools such as GitLab CI, Jenkins or Azure DevOps.
• Proficiency with Kubernetes and Docker.
• Experience with Infrastructure as Code tools such as Terraform, Ansible or Helm.
• Solid knowledge of Azure, AWS or GCP.
• Scripting skills in Python, Shell/Bash or similar languages.
• Good grasp of networking fundamentals, including TCP/IP, DNS, load balancing and firewalls.
• Willingness to join on-call rotations and respond to production incidents.
• Strong problem-solving skills and attention to detail.
• Good interpersonal skills and the ability to work well in a distributed team.
• Nice to have: experience building agentic workflows or AI-driven automation systems.
• Nice to have: familiarity with LLM APIs (OpenAI, Anthropic Claude, Azure OpenAI) and prompt engineering.
• Nice to have: experience with agent frameworks such as LangChain, AutoGen, CrewAI or Model Context Protocol (MCP).
• Nice to have: knowledge of retrieval-augmented generation (RAG) systems and vector databases.
• Nice to have: experience with network automation tools and frameworks.
• Nice to have: familiarity with monitoring and observability tools such as Prometheus, Grafana, Datadog or the ELK stack.
• Nice to have: Azure or AWS certifications, Certified Kubernetes Administrator (CKA) or DevOps certifications.
• Nice to have: experience with Agile or Scrum.
• Nice to have: knowledge of security standards and compliance frameworks.
• Nice to have: experience in financial services or regulated industries.

Conditions

Equal opportunity employer: applicants are considered without regard to race, religion, colour, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, pregnancy or disability, or any other protected basis. Reasonable accommodation is available for religious practice and for mental health or physical disability needs.

Benefits

• Tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
• Opportunities to join charitable and sustainability activities, including fundraising and volunteering through the company Foundation.