IT Technical Lead

Description

The company offers engineering, supply chain and manufacturing services to large global brands.

It has operated for 60 years and runs more than 100 sites around the world, combining global scale with local know-how.

This role leads technical work on enterprise IT initiatives, covering the design, build and delivery of technology-based applications, products and services.

You will work alongside functional managers and act as the technical point of contact for your team.

Responsibilities

• Lead a team of technical staff to keep projects on schedule and to deliver work of good quality.
• Answer technical problems and act as the escalation point for technical issues and support requests.
• Confirm that delivered solutions meet technical specifications and design requirements, and take part in technical design reviews.
• Set and maintain technical standards and guidelines with functional managers, and make sure best practices are defined and followed.
• Assess new technologies and business practices with the team, and recommend those that suit current and upcoming projects.
• Plan and direct the development, support and introduction of new IT services, products and processes, and keep solutions aligned with the overall IT strategy.
• Plan and oversee development, enhancement and maintenance of specific IT systems, and work to raise system and application availability.
• Prepare and use project plans for significant IT work, and apply project management methods to secure success.
• Coordinate technical tasks and effort, and report technical risks to the business.
• Help define new business requirements.
• Mentor team members on processes and techniques to build their skills.
• Act as the link between the technical team, the project management team and IT management, and keep internal and external customers updated.
• Follow the company security policy and its procedures.
• Take on other duties as assigned.

Requirements

• Show a proven record across several disciplines or technologies, and a strong grasp of business processes and best practices.
• Bring at least 10 years of SAP technical or functional experience, with a solid background in PLM, PDM and document management systems.
• Have hands-on work with SAP PLM components, including Engineering Change Records, ECTR and related modules.
• Understand S/4HANA, SAP BTP and RISE environments, including cloud-based integration models.
• Know PLM processes in complex manufacturing settings and shopfloor processes in manufacturing.
• Work with SAP PLM and PDM in S/4HANA private cloud and RISE hosting, including highly complex, customized solutions.
• Use SAP BOM management, EC management, QM and SAP DMS.
• Understand cross-functional process flows across other SAP modules such as PP, IMWM and QM.
• Work with the CIDEON third-party add-on, including maintaining the CIDEON Conversion Engine Software and understanding its configuration.
• Use Microsoft Excel, PowerPoint and Word, including page and picture formatting, document properties and formulas.
• Edit production documentation to fix software version issues or high-priority tickets where a line is down.
• Work with PDFs in Adobe Acrobat Professional, including changing margins and page orientation and handling PDF complexities.
• Have advanced PC skills, including training and knowledge of the company's software packages.
• Present information clearly to customers, clients and employees in one-on-one and small group settings.
• Have demonstrated technical leadership experience and project management training.
• Communicate well in writing and speaking, work well with customers, management and technical teams, and work independently with initiative.
• Pay strong attention to detail.

Conditions

Applicants who need an accessibility accommodation can request one.