Director, Global Product Analytics

Description

The product analytics and experimentation team supports a data-driven, results-focused product organization that runs streaming products in multiple markets around the world.

This Director role leads analytics strategy and the operating model for those streaming products worldwide, working with partners in the US and international markets on acquisition, engagement, and retention analysis that affects the business.

The ideal candidate combines deep analytical and technical skill with a product mindset and a record of shaping strategy and changing decisions through measurable results.

The director will align product, engineering, and business partners around one data-led strategy and turn insights into clear actions across the full product lifecycle.

The role also works with data and decision science teams in each market to share best practices and improve data modeling, instrumentation, analytics frameworks, experiment quality, and self-service tools.

The goal is a best-in-class global analytics team with a wide mix of skills that serves business and product goals.

Responsibilities

• Hire and lead an analytics team that delivers real impact.
• Run hypothesis-driven analysis projects that improve the customer experience and business results.
• Turn insights into product direction and support data-informed execution across the product lifecycle to drive growth.
• Understand the ecosystem in depth and define and analyze the metrics that show how the products are performing.
• Build strong product and business judgment to shape future roadmaps and business strategy and guide decisions.
• Work with Data Engineering, Instrumentation, Experimentation, and other analytics teams.
• Build dashboards and reports with visualizations and KPI tracking for audiences at every level of the organization.
• Present findings on user behavior, product changes, and metric development and methodology to all levels of the company, staying open and working as partners.
• Build a culture that values execution quality and analytical rigor.

Requirements

• Significant applied experience in eCommerce, social networks, direct-to-consumer, or media and entertainment, with a strong focus on analytics, product, project management, and user behavior.
• Prior experience managing people and growing a team's performance.
• A bachelor's degree in a technical or quantitative field, or significant relevant work experience.
• Experience defining instrumentation and analyzing data in digital analytics platforms.
• Coding skill for data analysis, including SQL, and experience with data visualization tools such as Tableau, Looker, or similar.
• Experience analyzing large datasets in platforms such as Databricks, Snowflake, Amazon Redshift, Google BigQuery, or similar.
• Experience with A/B testing and experiment design.
• Extensive knowledge of statistics and analytical methods.
• Experience using data to drive product decisions and win over people who disagree.
• Desired: Skill as a storyteller and communicator who builds relationships with many kinds of stakeholders.
• Desired: Clear communication that makes complex technical work understandable to audiences at any level and across several functions.
• Desired: Willingness to work in partnership across different parts of the organization.
• Desired: A mix of technical depth and business sense that lets you work with people at every level.
• Desired: Ability to work independently, handle several tasks at once, and drive your own projects.
• Desired: A genuine interest in TV and movies and in shaping the future of entertainment.

Conditions

The company is committed to an inclusive workplace and to building a team that reflects a wide range of people.