Demo Engineer

Description

The company's sales and marketing teams currently set up and maintain their own demo accounts by hand, which takes selling time, lets demos go out of date, and leaves new features hard to show live after each release.

This is a new role reporting to the Global Head of Solutions Engineering in the Solutions Engineering group, working closely with the Internal Platform and Product teams.

The team is building a set of disposable demo templates. You will own the layer on top of them: customizing and extending the templates, generating realistic data, and tailoring environments for specific verticals and new markets.

The split is roughly 70% building and maintaining the demo template system, its data and its content, and 30% running demo readiness: release checks, documentation, and enablement for the sales team.

The ideal person is hands-on technical, works with internal tools, configuration files, APIs and data preparation, and prefers building shared tools that help the whole team over fixing one demo at a time.

Responsibilities

• Own and extend the demo environment system so the sales team can rely on it.
• Standardize and automate how demo environments are populated with data, removing manual setup.
• Build demo content for target verticals and additional languages as the company moves upmarket and into new countries.
• Make sure every feature is configured correctly and can be demonstrated before it reaches general availability.
• Create templated trial and sandbox environments that prospects can use to test the product during a sales cycle.
• Keep clear documentation so the sales team knows when and how to use each demo environment.

Requirements

• You are comfortable with JSON, calling REST and developer APIs, using AI tools, and scripting to configure environments.
• You build systems and tooling that make a team more effective over time.
• You care about demo quality, understand what makes a product demo convincing, and know how to make data realistic and support the story a demo needs to tell.
• You learn complex, configurable products quickly and understand how their parts connect.
• You test what works, refine it, and improve based on feedback from the field.
• You prefer standardizing and automating over repeating the same setup by hand.
• You are comfortable with ambiguity and enjoy early-stage work where the infrastructure is still being built.
• You work well with Engineering and sales teams and can turn their needs into reliable systems.
• You understand and care about the sales teams you support and the talent acquisition market they sell into.
• Bonus: you have built demo, sandbox or trial environments or demo data at a SaaS company.
• Bonus: you have written scripts or tooling that generate data or configure environments at scale.
• Bonus: you have built and kept up a library of reusable templated environments or assets that others depended on.
• Bonus: you have experience with HR tech, applicant tracking workflows, or recruiting operations.

Conditions

The role is based in the office, with no remote or hybrid arrangement stated in the posting.

The company is an equal-opportunity employer that reviews applications fairly and may use AI-driven tools to help screen candidates.

Benefits

• Time to do work properly, with an emphasis on quality over quick fixes.
• A generous budget for equipment, software and office furniture.
• A 10-year window to exercise stock options after leaving the company.
• A $100 monthly education budget, with larger costs such as conferences covered with manager approval.
• The chance to sell a product that customers are excited about.