Customer Application Engineer

Description

Own the project control activity globally and drive consistent functional specifications and common global processes for projects implementation. Activities that are conducted to better understand or ultimately meet the expectations of the customer Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.

Roles and Responsibilities

Provides technical expertise and develops technical solutions (configuration, performance estimation, economics, etc.) as part of the pre-ITO (requisition) process while interfacing with the commercial team. Possesses a deep understanding of relevant markets and customer economic value that aid winning bid strategies. To include 'ITO': Technical analysis of client need: definition and optimization of the products; scope (description); schedule; industrial scheme; cost, considering contract and internal policies and procedures. Calculation of plant, system and equipment performance and efficiency. Documentation of technical specifications & costing elements for further contract execution phases. This also includes OTR part where engineers work on customizing the products and implementing it for specific customer needs

Developing in-depth knowledge of a technical discipline. Uses prior experience and acquired technical expertise to execute policy/strategy.

In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.

Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance. Uses prior experience and on-the-job training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.

A job at this level is likely to be an individual contributor with proven interpersonal skills or an early people leader who can hire and develop talent. Provides informal guidance to new team members

Required Qualifications

Bachelor's degree from an accredited university or college

3 years of experience in an industrial or manufacturing environment in a customer facing role.

3 years of experience in technical writing (i.e. technical proposals, technical manuals or similar).

Desired Characteristics

Strong oral and written communication skills.

Demonstrated ability to analyze and resolve problems.

Ability to document, plan, market, and execute programs.

Established project management skills.

Strong ability to collaborate and work cross functionally.

Additional Information

The company will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

LI-Remote - This is a remote position

Application Deadline: November 19, 2026

For candidates applying to a U.S. based position, the pay range for this position is between $89,300.00 and $148,700.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

This posting is expected to remain open for at least seven days after it was posted on November 05, 2026.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from the company, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the company Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

The company Inc. or its affiliates (collectively or individually, “the company”) sponsor certain employee benefit plans or programs the company reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a the company welfare benefit plan or program. This document does not create a contract of employment with any individual.