Senior Software Engineer

Description

The CRM Engineering team is hiring a Senior Software Engineer to build and maintain scalable, high-performance software, including APIs, microservices and integrations.

The role works alongside product, project, business and user experience colleagues on software that the company ships to customers.

Responsibilities

• Build, design and maintain scalable, high-performance software: APIs, microservices and integrations.
• Join the discovery phase of medium and large projects, drafting high-level designs and securing sign-off from several teams.
• Work with product, project, business and UX colleagues to design, build and release applications.
• Coach junior engineers and help build a collaborative team.
• Lead small teams, including offshore associates.
• Write clean, efficient, maintainable code that follows coding standards and best practices.
• Review colleagues' code and give feedback on quality and design principles.
• Investigate complex technical problems and resolve them promptly.
• Collect information on business and production issues, bring in support teams and draft action plans.
• Run root cause analysis to prevent repeat issues and record actions and fixes in writing.
• Improve performance and scalability through profiling, refactoring and system tuning.
• Track industry trends and recommend better software engineering processes.
• Shape, carry out and refine action plans and advise on best practice.
• Align work with customer and business needs, building support for different views and reasoning.
• Take part in agile sprint planning, estimation and retrospectives.
• Turn requirements into technical solutions, write the code, unit test it and report status to stakeholders.
• Keep projects on schedule and manage handoffs with project managers.
• Answer user questions and technical issues, assessing feasibility and proposing implementation approaches.
• Resolve issues and maintain partnerships across functions.
• Follow company policies and uphold its mission, values and ethical standards.
• Build relationships with key stakeholders, monitor progress and identify improvements.

Requirements

• Either a master's degree or equivalent in computer science, engineering (any) or a related field, plus 2 years of experience in large-scale enterprise software development.
• Or a bachelor's degree or equivalent in computer science, engineering (any) or a related field, plus 5 years of experience in large-scale enterprise software development.
• Knowledge of RESTful API design principles and experience building and consuming APIs.
• Experience with SQL and NoSQL databases, including optimizing queries and performance.
• Experience with cloud platforms and services on GCP, AWS and Azure.
• Experience with agile methodologies and tools such as Jira, Git and Confluence.
• Experience with Java, JavaScript and related frameworks such as Spring Boot.
• Experience designing and developing large-scale, distributed software applications.
• Understanding of algorithms, data structures and object-oriented programming.
• Experience working directly with stakeholders and customers to gather requirements and provide updates.
• Experience writing secure, stable, testable, maintainable, high-quality code.
• Experience guiding others and managing projects across the software development lifecycle.
• Experience owning full-stack applications end to end, from development through deployment.
• Any amount of experience with these skills is accepted.

Conditions

Salary range: $206,086 per year to $216,000 per year.

Additional compensation includes annual or quarterly performance incentives.

Location: 10900 NE 4th Street, Bellevue, WA 98004.

Eligibility for some benefits depends on job classification and length of employment, and benefits may change or follow specific plan terms; details are on the company's internal benefits portal.

The company is an equal opportunity employer and maintains a drug-free workplace with a zero tolerance policy on illegal drugs and alcohol.

Benefits

• Competitive pay plus performance-based incentive awards.
• Health coverage: medical, vision and dental.
• Financial benefits: 401(k), stock purchase and company-paid life insurance.
• Paid time off: PTO including sick leave, parental leave, family care leave, bereavement, jury duty and voting.
• Short-term and long-term disability coverage.
• Education assistance with 100% company-paid college degrees.
• Company discounts, military service pay, adoption expense reimbursement, and more.