Change Delivery Manager - Milwaukee

Description

The company is a global maker of cordless tools and outdoor power equipment, with floorcare and cleaning products. Its customers range from industrial, construction and infrastructure professionals to home DIY users.

The company has about 50,000 employees and approximately US$15.2 billion in record worldwide sales in 2026. Its brands include MILWAUKEE, RYOBI and AEG, and it has manufacturing and product development operations around the world.

Responsibilities

• Serve as the main business partner for assigned business functions, building working relationships with Business Process Owners (BPOs), Central Key Users and senior stakeholders.
• Learn the business's priorities, goals and problems, and turn them into technology opportunities and delivery roadmaps.
• Shape and challenge business demand, and set priorities so that investment supports strategic goals and produces measurable value.
• Make sure each initiative has a solid business case, defined benefits and an accountable business owner, and track, validate and report on benefit delivery through governance forums.
• Give the business insight on delivery, capacity and technology to inform planning, priorities and investment choices.
• Speak up for the business within Technology while keeping work aligned with enterprise standards and cross-functional goals.
• Own and maintain the delivery roadmap for your business area, balancing business priorities, delivery capacity and technical guardrails.
• Turn demand into a sequenced, achievable set of projects and continuous improvement work.
• Lead quarterly planning and keep clear visibility of priorities, dependencies, risks and resourcing needs.
• Coordinate delivery across Business Analysts, Project Managers, technical teams and third-party partners.
• Resolve cross-project dependencies, resource conflicts and competing priorities with business and technology teams.
• Report openly on delivery performance, progress, risks, issues and trade-offs.
• Communicate technology change and project delivery to BPOs, Key Users, senior stakeholders and the wider business.
• Lead, coach and develop a high-performing team that values accountability, collaboration and continuous improvement.
• Handle recruitment, onboarding, performance reviews and career development.
• Improve delivery practices, planning effectiveness and cross-functional ways of working.
• Help mature the business partnering and delivery management capabilities over time.

Requirements

• Strong commercial and business judgement.
• Excellent stakeholder management, influencing skills and ability to communicate with executives.
• Strong skills in portfolio planning, prioritisation and roadmap management.
• Ability to balance business priorities, delivery capacity and technical constraints.
• Strong coordination across complex delivery environments.
• Proven ability to lead, coach and mentor people.
• Experience turning business strategy into delivery roadmaps and plans.
• Strong experience in resource planning, capacity management and dependency management.
• Proven record delivering complex business and technology change.
• Experience in process engineering, business process design and continuous improvement, including improving people, process, data and technology.
• Experience running several concurrent initiatives across business and technology.
• Experience in matrix organisations, influencing without direct authority.
• Experience leading teams and running senior stakeholder governance forums.
• Broad understanding of enterprise systems, digital platforms and delivery methods.
• Experience delivering initiatives on CRM, ERP, PIM, digital commerce, customer engagement and analytics platforms.
• Experience in integrated technology landscapes, ideally including SAP, Salesforce and Product Information Management solutions.
• Understanding of data, integration and customer-facing technology.
• A degree or equivalent professional experience.
• Desirable: PRINCE2 Practitioner, PMP, MSP or an equivalent programme or project management qualification.

Conditions

The company is an equal opportunity employer.