Business Analyst

Description

The company manages complex public sector IT projects, covering systems integration, informatics and analytics, solution implementation and programme management. Its parent group acquired it in July 2024.

The team is looking for a Business Analyst with at least 7 years of professional experience. You will support demanding digital transformation work on legislative, regulatory and document lifecycle processes for a client at the EU Institutions in Brussels.

Responsibilities

• Study the business context, strategic goals and stakeholder needs so that solutions fit the organisation's aims.
• Collect, clarify, check and record business requirements using structured analysis techniques.
• Review current processes to find inefficiencies, bottlenecks, risks and chances to improve.
• Build and keep up process models and workflows in BPMN and UML or other recognised standards.
• Turn requirements into clear functional specifications and user stories for design and development teams.
• Set acceptance criteria and support testing, including writing test scenarios, analysing defects and running User Acceptance Testing (UAT).
• Keep business stakeholders, technical teams, testers and project managers communicating and working together.
• Analyse legislative and regulatory workflows and convert them into user stories and business rules.
• Support requirements gathering across organisations and between institutions, with many stakeholders involved.
• Maintain end-to-end traceability across the project lifecycle, including change request handling.
• Help standardise processes and drive continuous improvement.
• Assist with data analysis, validation and reporting to inform business decisions.

Requirements

• Hold a Bachelor's degree (EQF Level 6) in Business Administration, Public Administration, Information Systems, Computer Science or a closely related field.
• Bring a strong analytical mindset and good problem-solving skills.
• Manage stakeholders well and build lasting working relationships.
• Explain ideas clearly to both business and technical audiences.
• Lead facilitation and workshops confidently.
• Write documentation and deliver presentations to a high standard.
• Juggle several priorities in a fast-changing setting.
• Be detail-focused, with a firm commitment to quality and traceability.
• Work well in a team, take initiative and look for solutions.
• Work independently while contributing effectively in cross-functional teams.
• Plan and organise your work well.
• Speak and write English at CEFR B2 level or above.
• Asset: additional European languages.
• Have at least 7 years of experience as a Business Analyst.
• Have solid experience eliciting, analysing, documenting and managing requirements.
• Have at least 3 years of business process modelling with BPMN, UML or equivalent methods.
• Have at least 2 years using requirements and backlog tools such as Jira, GitLab or similar.
• Have at least 2 years using collaboration platforms such as Confluence.
• Have at least 2 years working in Agile, Scrum and software development settings.
• Have at least 2 years applying business analysis methods, including user stories, use cases, process analysis, functional specifications and acceptance criteria definition.
• Have at least 1 year using diagramming or wireframing tools such as Microsoft Visio, Lucidchart, Balsamiq or Figma.
• Have at least 1 year working in legislative, legal, regulatory or public sector environments.
• Have experience managing requirements traceability across the software delivery lifecycle.
• Asset: SQL for data analysis, validation and reporting.
• Asset: legislative drafting and document lifecycle management.
• Asset: document standardisation and transformation work.
• Asset: knowledge of structured document formats such as XML and Akoma Ntoso.
• Asset: defining business rules and specifications for converting legacy formats such as Microsoft Word into structured document standards.
• Asset: familiarity with interinstitutional workflows and governance.
• Asset: experience in complex, multi-stakeholder environments.
• Strong asset: Certified Business Analysis Professional (CBAP).
• Strong asset: Certification of Capability in Business Analysis (CCBA).
• Strong asset: PMI Professional in Business Analysis (PMI-PBA).
• Strong asset: IIBA or equivalent business analysis certifications.
• Strong asset: Agile or Scrum certifications such as PSM, CSM or SAFe.

Conditions

The role is based at a client site at the EU Institutions in Brussels.

The company welcomes applicants from all backgrounds and treats equal opportunity as a legal requirement.

Benefits

• A competitive, attractive salary package.
• Comprehensive health insurance from day one.
• A meal allowance paid through a ticket restaurant card.
• Work on projects that matter at both national and European level.
• In-house training and a wide range of online learning options.
• A collaborative culture where achievements and milestones are celebrated together.