Business Analyst

Description

The company is a technology-driven firm moving to a digital-first delivery model with its clients, focusing on process optimisation, business transformation, advanced technology, data analytics and alternative delivery methods.

The Products & Technology team designs, builds and scales products that help internal and external clients advance their digital transformation, supporting the firm's business specialists.

Product teams work in an agile way, with a focus on client needs and an entrepreneurial approach.

As a Business Analyst at the company Belgium, you turn complex business problems into clear insights, practical requirements and workable solutions, working across business, data and technology to shape products, improve processes and deliver measurable results.

Job details: Line of Service Internal Firm Services; Industry/Sector not applicable; Specialism IFS - Information Technology (IT); Management Level Associate.

Responsibilities

• Frame business problems by analysing needs, and challenge assumptions through structured critical thinking while engaging stakeholders on their goals, pain points, processes and opportunities.
• Turn business needs into clear requirements, user stories, process models and acceptance criteria that guide solution delivery.
• Use data, analytics and AI-enabled tools to explore information, spot patterns and support evidence-based decisions.
• Build clear narratives, presentations and recommendations that make complex findings easy to understand for different audiences.
• Work with product owners, technology teams, data specialists and business stakeholders from discovery through design and delivery.
• Help with prioritisation, testing, implementation and adoption so solutions meet real user and business needs.
• Track expected benefits, risks, dependencies and feedback so teams can keep improving outcomes.
• Look for ways to simplify processes, improve experiences and create value through technology, AI and data.
• Test ideas pragmatically, learn fast, and contribute to prototypes, experiments and scalable solutions.
• Run interviews and workshops, ask good questions and build alignment across different stakeholder groups.
• Act as a trusted link between business and technical teams, keeping decisions tied to strategic goals and user value.

Requirements

• Initial professional experience in business analysis, consulting, product delivery, process improvement, data analysis or a related field. Relevant internships and graduate projects are also valued.
• Master's degree in Business Engineering, Economics, Management, Data & Analytics, Information Systems or a related field.
• Strong critical thinking and problem solving. You can give structure to unclear situations, find root causes and weigh options objectively.
• Comfort working with data, analytics and AI-enabled tools, applying sound judgement and responsible-use principles.
• Ability to capture and communicate business requirements using process mapping, user stories, use cases and acceptance criteria.
• Strong communication and storytelling skills, including concise, audience-focused presentations and recommendations.
• Working knowledge of common productivity and collaboration tools. Experience with data visualisation, process modelling or agile delivery tools is an advantage.
• Entrepreneurial, curious and proactive. You take ownership, spot opportunities and turn ideas into action.
• Collaborative and empathetic, able to build trust and work well across business and technical teams.
• Adaptable and keen to learn, with attention to detail and a practical focus on results.
• Fluent in English. Dutch or French is a plus.

Conditions

Hybrid working, with a flexible balance between office and home.

Family-friendly schemes are available.

Sustainable mobility options are offered, including a fleet that is becoming fully electric, public transport, shared cars and ebikes.

The company promotes an inclusive and diverse workplace where every individual's contribution is valued.

Benefits

• Training opportunities and career paths to build new skills and explore other disciplines and expertise.
• A customisable rewards plan that lets you tailor your benefits.
• Wellbeing programmes, sports communities and confidential support for personal and professional challenges.
• Chances to work abroad and access the wider the company network's industry expertise.