Upgrade Services Project Manager (Systems / Airframe)

Description

The company builds commercial aircraft and supports airlines that operate them. This role sits in the upgrades business, which modifies aircraft already in service.

The engineering center in Mobile, Alabama has hundreds of engineers who design and develop cabin systems, including aftermarket upgrades, reconfigurations and services for all product types worldwide.

Engineers work on complex aircraft across the full life cycle, from product development and manufacturing to direct support of airline customers.

Responsibilities

• Plan, lead and deliver avionics and airframe modifications on the company aircraft already in service.
• Manage a portfolio of small, medium and large systems and airframe projects, from contract signature to project closure, as the main contact for customers and internal teams.
• Build detailed project plans and master schedules with timelines, milestones and critical paths, and run day-to-day work so milestones are hit.
• Keep every project member and stakeholder informed of progress.
• Take responsibility for delivering a complete and accurate systems or airframe retrofit solution on time.
• Help customers shape the upgrade solution and support it through the embodiment phase.
• Support offer managers on new offers and prepare delta offers.
• Run ongoing risk and opportunity assessments and build mitigation plans where needed.
• Manage the profit and loss for each project, keeping spending within budget and handling invoicing.
• Give technical support to sales so offers are accepted by customers in line with AOP targets.
• Lead cross-functional teams from engineering, supply chain and certification.
• Help improve the upgrade operating system and make the systems and airframe offer more competitive.

Requirements

• A bachelor's degree in engineering (mechanical, aeronautical, civil or electrical) or business.
• At least 13 years of experience in the aviation industry.
• US person under the ITAR definition (U.S. citizen, green card holder or person covered by the company's existing ITAR license), authorized to work in the US without current or future need for visa sponsorship.
• General knowledge of the company aircraft.
• Experience with avionics or airframe modifications and upgrade processes.
• Proven business and technical judgment, with the leadership to manage and prioritize several projects at once.
• Experience in customer support.
• Self-starting, highly motivated and flexible in a demanding environment.
• Strong interpersonal skills and the ability to lead multidisciplinary teams across an international workforce.
• Ability to build and maintain a network of colleagues worldwide.
• Strong listening and speaking skills, able to lead discussions on issues, solutions, ideas and work status.
• Excellent communication, coordination and organization skills.
• Able to prepare and deliver detailed, complex presentations inside and outside the organization.
• Preferred: PMP certification.
• Preferred: understanding of commercial environments and industrial processes.
• Preferred: experience in continuous improvement.
• Physical requirements: daily use of screens, engineering drawings and office equipment; sitting and standing for long periods; carrying and lifting up to 30 lbs / 14 kg; walking across office and production areas, including uneven surfaces; pushing and pulling small furniture and equipment; squatting or kneeling to reach low shelving; hearing and speaking in person and on calls, including safety alarms on the production floor. Occasional short-notice independent travel.

Conditions

Travel of up to 10% (domestic and international).

Work is 80% on site and 20% remote.

Permanent position at the professional level, based at the Mobile, Alabama engineering center.

Flexible working arrangements are supported where possible.

Equal opportunity statement: applications are welcome regardless of background, age, gender, disability, sexual orientation or religious belief.

Benefits

• Competitive base salary plus incentive pay, which may include profit sharing and an Employee Stock Ownership Plan (ESOP).
• Retirement savings plan.
• Paid time off, including personal time and holidays, plus a generous paid parental leave program.
• Comprehensive insurance: medical (traditional and high-deductible plans), prescription, dental, vision, life, disability, Employee Assistance Plan and other supplemental cover.
• Access to over 10,000 e-learning courses through the global Leadership University, plus certification support, accelerated development programs and national and international mobility.