T1 Monitoring & Diagnostic Insight Engineer

Description

The role helps customers run their equipment safely, reliably and efficiently by monitoring fleet performance and running diagnostics.

You will sit inside the Monitoring & Diagnostics group, applying engineering judgment and established diagnostic methods to track equipment health and operating conditions so customers can make timely decisions.

You will work alongside Customer Service Engineering, Regional Services and technical specialists while building skills in fleet monitoring, diagnostics and reliability engineering.

The position offers room to deepen your technical knowledge, sharpen customer-facing skills and build a longer-term path in Monitoring & Diagnostics.

Responsibilities

• Scan fleet data for abnormal readings, emerging risks and ways to lift customer reliability and availability.
• Carry out proactive monitoring, diagnostics and trip response using the group's standard work, diagnostic methods and engineering processes.
• Turn findings into clear, timely recommendations that help customers respond faster and improve asset performance and operational excellence.
• Work with Customer Service Engineering, Regional Services and specialists to resolve issues and close out recommendations.
• Follow the group's standard work, Daily Management practices and quality requirements, and help with continuous improvement efforts.
• Grow your knowledge of fleet monitoring, diagnostic methods and power generation equipment.

Requirements

• Bachelor's degree in engineering, physics, computer science or another technical field.
• 2+ years of analytical or diagnostic problem-solving in a technical job.
• Desired: background in power generation, Monitoring & Diagnostics, reliability engineering, field engineering, operations or a similar technical setting.
• Desired: judgment to work within set technical processes and procedures.
• Desired: track record of evaluating data, finding root causes and proposing actionable fixes.
• Desired: clear written and spoken communication.
• Desired: comfort working in a collaborative, team-based, customer-focused setting.
• Desired: some familiarity with power generation equipment, operational monitoring, diagnostic workflows or equipment performance analysis.
• Desired: use of diagnostic, analytics or monitoring software platforms.
• Desired: exposure to Lean, Daily Management or continuous improvement work.
• Desired: genuine interest in building expertise in fleet monitoring, reliability engineering and customer support.

Conditions

Only people legally authorized to work in the United States for this opening will be employed, and any offer depends on passing a drug screen where applicable.

Relocation assistance is provided.

For US-based roles, the pay range is $80,000.00 to $120,000.00.

The company pays a geographic differential of 110%, 120% or 130% of salary in certain areas.

Final pay depends on factors such as experience, education and skill set.

The role includes eligibility for a discretionary annual bonus.

The posting stays open for at least seven days after its October 21, 2026 posting date.

Benefits may be changed or ended at the company's discretion, no one holds vested rights to them, and this text is not an employment contract.

Benefits

• Medical, dental, vision and prescription drug coverage.
• Health Coach, a 24/7 nurse-based resource.
• Employee Assistance Program with 24/7 confidential assessment, counseling and referral services.
• 401(k) retirement savings plan with company matching and company retirement contributions, plus Fidelity resources and financial planning consultants.
• Tuition assistance, adoption assistance, paid parental leave, disability benefits and life insurance.
• 12 paid holidays and permissive time off.