System Operations Engineer (m/f/d) [26186]

Description

The role is System Operations Engineer, based in Darmstadt, Germany, on a satellite ground segment team.

The company has provided digital end-to-end systems and engineering services for over 40 years. It has more than 2000 employees worldwide, works across IT and space data engineering, and is a long-term operational systems provider to space and defence organisations.

Responsibilities

• Act as the main contact for mission operations coordination, linking operations staff, engineers, external providers and partner organisations.
• Keep mission activities safe, efficient and continuous by coordinating operational work across all stakeholders.
• Help prepare operations through planning, readiness reviews, rehearsals, service handovers and operational acceptance.
• Carry out and coordinate system-level work on ground segment systems and services, covering availability, performance, reliability and readiness.
• Watch the health of operational systems, services, interfaces and supporting infrastructure, and deal with emerging issues before they affect operations.
• Assess the operational side of changes, upgrades, software releases, maintenance and infrastructure work.
• Judge the operational impact, risks, dependencies and service continuity of planned changes and mission activities.
• Lead investigation and resolution of anomalies, incidents and outages, making sure services are restored on time and corrective actions are carried out.
• Organise anomaly review boards, troubleshooting and follow-up actions across technical and operational teams.
• Manage external system interfaces and coordinate with internal teams, service providers and outside organisations.
• Support verification, validation, testing, operational acceptance and deployment of new systems, upgrades and mission capabilities.
• Contribute to operational configuration management, change control and service continuity processes.
• Write and maintain operational procedures, documentation, interface control documents and other mission support material.
• Track operational performance, service metrics and trends, and propose automation, optimisation and improvements.
• Support contingency planning, operational recovery and good operational practice to strengthen system resilience.
• Report to management and stakeholders on mission status, system performance, risks and ongoing activities, with recommendations.

Requirements

• A university degree or equivalent in engineering or a relevant discipline, and/or proven experience in EO ground segments and system operations.
• Proven experience in system operations engineering of complex EO ground segments, including verification and validation of such systems.
• Strong skills in analysis, synthesis and presentation.
• Strong interpersonal, communication and reporting skills, applied within a team and across teams in a multi-disciplinary setting.
• Hands-on experience with UNIX or Linux systems, preferably in an operational environment.
• Ability to learn new skills and knowledge quickly, and to absorb and use written and spoken information in a fast-changing setting.
• Fluency in English is required. Knowledge of another European language is an advantage.

Conditions

Location: Darmstadt, Germany.

Application deadline: 22/11/2026.

The company works actively against discrimination and welcomes applications from all backgrounds.