SW Engineering (Quality Assurance)

Description

This is an onsite role, and you will mainly work from a company office.

The company is a global edge-to-cloud business that helps organizations connect, protect, analyze and act on their data and applications, from the edge to the cloud.

The role is in Engineering, job level TCP02, and sits in the software quality assurance family, where the job is to set quality standards through structured processes.

You will apply intermediate subject matter expertise to common technical problems and act as an informed team member who analyzes information and recommends next steps.

You will work on your own within set boundaries and with moderate oversight.

Listed location: Puerto Rico.

Responsibilities

• Design quality assurance and test processes for parts of end-user applications, systems software and firmware that run on local, networked and internet-based platforms, including hardware.
• Review designs and decide which test scripts, code, automation and integration work is needed to meet specific goals and project guidelines.
• Write and carry out parts of test plans, protocols and documentation for your assigned section of an application, then find and debug code issues and propose fixes or improvements.
• Work within a project team of other QA engineers and internal and outsourced development partners to build reliable, cost-effective testing and quality assurance solutions for your software area.
• Keep internal and outsourced development partners informed about design status, project progress and how issues are being resolved.
• Develop, modify and run software test strategies, plans and suites, and maintain records of test results to support debugging and code changes.
• Analyze test results to confirm existing functionality still works, recommend corrective action, and help developers resolve problems.
• Where useful, build tools and environments that automate test execution.

Requirements

• A bachelor's or master's degree in computer science, information systems or an equivalent field.
• Typically 2 to 4 years of experience.
• Hands-on use of software quality assurance tools and processes.
• Solid knowledge of software testing methods, including running test plans, debugging, and writing test scripts and tools.
• Strong analytical and problem-solving skills.
• An understanding of how software and firmware are designed to run on several types of platforms.
• Clear written and spoken communication, with full command of English and the local language.
• The ability to present design proposals clearly and negotiate between options.

Conditions

You must be able to join team meetings three times a week, early or late in the day, to work with international teams and customers.

U.S. citizenship is required because the role supports services in a FedRAMP High compliant environment, which requires proof of U.S. citizenship.

The company is committed to an inclusive, accessible workplace and welcomes applications from all qualified people, including people with disabilities; accommodation requests can be made during any stage of hiring.

The company is an equal opportunity employer and makes decisions based on qualifications, merit and business need, without regard to race, gender or other protected categories.

The company complies with laws on the use of arrest and conviction records in hiring.

Benefits

• Health and wellbeing benefits covering physical, financial and emotional health for employees and their families.
• Career development programs to help you become a subject expert in your field or move into another division.